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Old 02-13-2009, 01:43 AM   #1 (permalink)
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Default PocketMac shifts dates when synced with Entourage 2008

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I have wandered all over the web looking for help with this issue. I have been able to get PocketMac to sync everything (Photos, Music, Addresses, Notes & Sent Mail) correctly, everything except my calendar.

A random, but persistent, number of all-day events (birthdays/holidays) change to events starting on the previous day in a 24-hour appointment. The start time of the appointment is 11:00 PM the day before the calendar date of what should be an all-day event. I have a hundred other such events that sync without issue; they appear correctly on all calendars (iCal, Entourage, BB).

Here's my setup:
  1. BB 9530 (Storm) on Verizon (BIS), OS version 4.7.0.75
  2. MacBook Pro, Mac OS version 10.5.6 (all OS updates and Apple Software updates installed)
  3. PocketMac for BlackBerry v. 4.1.25 (running Sync Manager v. 1.2 (1.4), whatever that means)
  4. Entourage 2008 (version 12.1.5)
  5. Synced MobileMe (.Mac) account

I have posted images of all of my software settings, but I'm new to the forums and cannot post links yet. The url can be reached by entering the address: gallery.me.com/lmichaelis/100043
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Old 02-13-2009, 04:13 PM   #2 (permalink)
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This happens to me, too. I just don't know why it happens, specifically, on those all-day events...

Last edited by ricpac : 02-13-2009 at 04:17 PM.
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Old 02-17-2009, 10:02 PM   #3 (permalink)
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I've submitted a system report to pocketmac and they said they will take a look at it and get back to me. Three days now and no word. :(
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Old 02-22-2009, 11:31 AM   #4 (permalink)
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I've now tested with a new user and just iCal and I'm getting the same errors in the writing of all-day calendar events. Is any other mac user having this issue with PocketMac?
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Old 03-03-2009, 07:05 AM   #5 (permalink)
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pocketmac has never returned a response to my support requests. :(
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Old 04-15-2009, 08:13 PM   #6 (permalink)
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RIM knows about this issue. They just don't care about MAC users. Amazing how the storm is stealing iPhone users so fast, huh
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Old 04-15-2009, 09:25 PM   #7 (permalink)
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save yourself the trouble. Pocketmac support from pocketmac in non-existent.
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Old 04-15-2009, 09:26 PM   #8 (permalink)
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try this CSO Customer Loyalty <CSOCustomerLoyalty@blackberry.com>
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Old 04-16-2009, 01:34 PM   #9 (permalink)
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Quote:
Originally Posted by sesme View Post
RIM knows about this issue. They just don't care about MAC users. Amazing how the storm is stealing iPhone users so fast, huh
Storm is stealing what? Don't think so. You are correct about RIM not caring about Mac users though.
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Old 04-16-2009, 06:53 PM   #10 (permalink)
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sarcasm
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Old 04-18-2009, 01:05 PM   #11 (permalink)
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Creating all day recurring events in Entourage is the problem. Create them in iCal and all's well.
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