Originally Posted by pastor_rob
I tried to upload the new update via DM for Mac ... and now my phone simply says :
Reload Software: 507
What is that all about and now I can do NOTHING with my phone ... HELP!!!
Thanks in advance!!!
Don't panic. That error, 507, simply means the device software, aka the OS, is not installed.
I wasn't aware you can install/upgrade the OS with a Mac, but maybe you can with desktop manager. If so, I would try again.
Also, locate the subforum for your series blackberry and then the stickied post on the latest OS for your model. There you will find the tools for downloading the latest version of the device software for your model, and installing it on your blackberry. You can do that, or get the latest version from your carrier, if you want. I believe the caveat is you must either boot up your Mac as a PC (if you have that capability) or do this on a PC.
Either way, your device is fine, in all likelihood. You just need to install the device software.