BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 05-07-2010, 03:14 PM   #1 (permalink)
New Member
 
Join Date: May 2010
Model: 8330
PIN: N/A
Carrier: Cricket
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Desktop Manager - Multiple Devices?

Please Login to Remove!

Hi all,

I'm a new Blackberry user, just bought an 8330 Verizon phone from a friend and am having it flashed to my carrier (Cricket).

My girlfriend has the same phone I have (except it's the Sprint flavor), and she uses the Blackberry Desktop Manager software on our Mac (running OS 10.5.8) with no trouble.

I read that it's possible to manage multiple devices with that software, but when I plug the Blackberry into the Mac, nothing happens. No icon appears on the desktop, and the Desktop Manager doesn't recognize that a phone is plugged in.

On my Blackberry screen, a small "plug" icon appears next to the battery icon, but then disappears within a few seconds. From what I can tell, it doesn't look like the Mac knows anything is plugged in.

Can anyone tell me what I'm doing wrong, or how to make the computer recognize my phone?

Thanks in advance!

Paul C. Glenn
Offline  
Old 05-07-2010, 05:04 PM   #2 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 13,983
Post Thanks: 27
Thanked 531 Times in 515 Posts
Default

Wirelessly posted

Try a hard reset. With the power on, remove the battery for 30-60 seconds. Do that and then try again.
__________________
- Ira

Last edited by aiharkness : 05-07-2010 at 05:04 PM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

NEW Dell PowerEdge R720 Server x2 SAS 500GG 7.2K 8YTKX w/accesories
$1799.99
NEW Dell PowerEdge R720 Server x2 SAS 500GG 7.2K 8YTKX w/accesories picture1SR0KH Intel Xeon E5-2680 2.7GHz 8 Core (CM8062107184424) Processor 100% Tested
$120.0
1SR0KH Intel Xeon E5-2680 2.7GHz 8 Core (CM8062107184424) Processor 100% Tested pictureNew HP Proliant DL380 Gen4/ML370 Server Intel Xeon Processor 311584-B21
$28.79
New HP Proliant DL380 Gen4/ML370 Server Intel Xeon Processor 311584-B21 pictureHoneywell Xeon 1900 2USB Barcode Scanner
$89.99
Honeywell Xeon 1900 2USB Barcode Scanner pictureQty 2 Dell Poweredge 1950 Servers w/ Nortel CCMS CCMA Contact Center Management
$1079.1
Qty 2 Dell Poweredge 1950 Servers w/ Nortel CCMS CCMA Contact Center Management picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.