BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 07-19-2010, 03:11 PM   #1 (permalink)
New Member
 
Join Date: Jul 2010
Model: 9700
PIN: N/A
Carrier: Rogers
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default The BlackBerry Desktop Manager is unable to detect the BlackBerry smartphone

Please Login to Remove!

Hi,

I have purchased the BOLD 9700 and have a MacBook Air. I have installed the Desktop Manager and have synced once the 9700 with Entourage 2008. That said now that I try to update my schedules and contacts the desktop dose not recognize the blackberry being attached even so I can see the 9700 icon on the screen and the content of the BB. Any advice how to address this problem?

THX

Otto
Offline  
Old 07-19-2010, 03:24 PM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Post Thanks: 52
Thanked 777 Times in 737 Posts
Default

First of all, what have you done so far in the way of trouble shooting?

Have you tried our SEARCH feature ? There are many questions about this so maybe that would be a good place to start?

Are you plugged into a USB port or a HUB? BBs do not like HUBs so plug into the USB on the laptop.

Are you using the cable that came with the BB?

ARe you using the Mac version of DM or are you using Bootcamp or similar on a Windows instance?
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Safety 10107602 Carbon Monoxide Detectors ALTAIR 4X Gas Detector, Charcoal, LEL,
$777.99
Safety 10107602 Carbon Monoxide Detectors ALTAIR 4X Gas Detector, Charcoal, LEL, pictureMSA Altair 4 Multiple Gas Det. (LEL, O2, CO, H2S) W/Charger Needs New O2 Sensor
$150.0
MSA Altair 4 Multiple Gas Det. (LEL, O2, CO, H2S) W/Charger Needs New O2 Sensor pictureMSA Altair 4X / 5X Combustible (LEL) Replacement Sensor, P/N 10106722
$99.99
MSA Altair 4X / 5X Combustible (LEL) Replacement Sensor, P/N 10106722 pictureMSA ALTAIR 4X/5X 10106725 CO/H2S REPLACEMENT SENSOR- N.I.B.
$99.99
MSA ALTAIR 4X/5X 10106725 CO/H2S REPLACEMENT SENSOR- N.I.B. pictureLot of Altair 4x and 5x Multi-Gas Detectors (parts)
$39.73
Lot of Altair 4x and 5x Multi-Gas Detectors (parts) picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.