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Old 12-04-2010, 12:51 PM   #1 (permalink)
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Default Unable to syn properly from Mac to BB

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Bonjour,

First day with my BB 8350i, I'm completely lost. Sorry for any stupid question I could ask.
I used for years iPhones, but as we need the radio option on a Nextel, we decided to buy one BB for the company, here in Brazil.

So I downloaded the Mac BlackBerry Desktop Manager, each time I try to perform a sync from the iMac to the BB, I've got an error message regarding the process (just after in the middle of the contact process).
Calendar is ok, nome of my contacts are installed on the BB.
Don't know why ?

Thanks in advance for any clues.

Best regards
Vincent
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Old 12-04-2010, 01:19 PM   #2 (permalink)
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Default Re: Unable to syn properly from Mac to BB

Do you have the contact sync correctly configured?
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Old 12-04-2010, 01:35 PM   #3 (permalink)
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Default Re: Unable to syn properly from Mac to BB

I think so, never had any problem doing this before. I'm checking all and I can't find why this isn't working.
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Old 12-04-2010, 02:13 PM   #4 (permalink)
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Default Re: Unable to syn properly from Mac to BB

Using the latest version of the MAC Desktop Manager? I am running a beta version, so I can't really try things out.

What Mac OS on the Mac?

Syncing to Address Book, Office, or other?

Did it work before with this device on this Mac? If so, try a battery pull on the BB.
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Old 12-04-2010, 02:54 PM   #5 (permalink)
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Default Re: Unable to syn properly from Mac to BB

The version of DM is 1.0.4, on OSX 10.6.5, intel iMac.
Syncing to the address book I use with all the Mac devices, trough the Mobile me account.
I checked everything, and I don't see anything wrong.
Long time ago (in a galaxy far far way) I used to have a HTC P3300, it wasn't impossible to sync also, only using the "Missing Sync" program. But now with the BB mac prgm it should be running as silk.
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Old 12-04-2010, 03:00 PM   #6 (permalink)
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Default Re: Unable to syn properly from Mac to BB

I don't have any problems, but since I am running a beta version of a new program, I can't try things out.

Are you syncing with MobileMe or an app on the Mac? I never could get MobileMe to work correctly.

Did you try a battery pull on the BB?

Might delete DM and redownload and reinstall it.
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Old 12-04-2010, 03:38 PM   #7 (permalink)
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Default Re: Unable to syn properly from Mac to BB

Yep, I did a battery pull without success, just did another try, installing on the MacBook Pro, same error... really strange.
No I'm not syncing via Mobile Me, but trough the mac himself (at the moment I tried on the iMac & on the Macbook Pro)
I can't figure to get a phone without my contacts inside

What is a DM ?

PS: nice plane on your avatar.
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Old 12-06-2010, 10:19 AM   #8 (permalink)
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Default Re: Unable to syn properly from Mac to BB

Bonjour, did the try on reinstall DM, without success. So I put the MBP on the dark side seven, installed the program, and THEN it worked like a charm.
I hate PC's side of thing, but that time it runs...
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Old 12-06-2010, 10:52 AM   #9 (permalink)
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Default Re: Unable to syn properly from Mac to BB

Sometimes you have to go tot he dark side....

Glad you got it working.
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