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-   -   the restore failed due to an unexpected error.. HELP ME (http://www.blackberryforums.com/mac-users-corner/241808-restore-failed-due-unexpected-error-help-me.html)

NASER 12-15-2010 06:39 PM

the restore failed due to an unexpected error.. HELP ME
 
hi guys

recently I've updated my desktop manager to version 2.0 ( version for mac users ) and my BB 9700 device software to 5.0.0.862 ( platform 5.1.0.175 ) but Unfortunately when i tried to restore my last backup but I was surprised because the program refuses to restore the data and then a window appears telling me :

--------

The restore failed due to an unexpected error.

Try restoring your data again. If the issue continues, please contact RIM technical support.

--------

the bad point is when i was trying to choose my last backup there was a note telling me : dimmed entries are read only data bases and cannot be restored .

please tell me what to do because I'm in a very big trouble and I need to have all the data Which previously stored in the last backup..

note : i am a mac user

thanks in deep

juwaack68 12-15-2010 07:21 PM

Re: the restore failed due to an unexpected error.. HELP ME
 
I've deleted your 3 other threads. Please don't open multiple threads for the same thing. It clutters up the forum.


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