BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-15-2010, 07:39 PM   #1 (permalink)
New Member
 
Join Date: Apr 2010
Model: 9000
PIN: N/A
Carrier: VIVA
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Angry the restore failed due to an unexpected error.. HELP ME

Please Login to Remove!

hi guys

recently I've updated my desktop manager to version 2.0 ( version for mac users ) and my BB 9700 device software to 5.0.0.862 ( platform 5.1.0.175 ) but Unfortunately when i tried to restore my last backup but I was surprised because the program refuses to restore the data and then a window appears telling me :

--------

The restore failed due to an unexpected error.

Try restoring your data again. If the issue continues, please contact RIM technical support.

--------

the bad point is when i was trying to choose my last backup there was a note telling me : dimmed entries are read only data bases and cannot be restored .

please tell me what to do because I'm in a very big trouble and I need to have all the data Which previously stored in the last backup..

note : i am a mac user

thanks in deep
Offline  
Old 12-15-2010, 08:21 PM   #2 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,875
Post Thanks: 3
Thanked 72 Times in 55 Posts
Default Re: the restore failed due to an unexpected error.. HELP ME

I've deleted your 3 other threads. Please don't open multiple threads for the same thing. It clutters up the forum.
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: the restore failed due to an unexpected error.. HELP ME
Thread Thread Starter Forum Replies Last Post
How To: Backup and Restore All Installed 3rd Party Apps John Clark Aftermarket Software 118 10-20-2011 05:53 PM
Lost everything after failed update. Can I restore data? BadWolf General BlackBerry Discussion 3 03-23-2009 08:29 AM
FAQ: Restore data AND 3rd party applications after Error 507 (Failed OS install) Mark Rejhon Aftermarket Software 6 11-29-2008 03:23 PM
Help: Possible Failed OS Upgrade on Bold analli Beta You Than Me 11 10-07-2008 03:41 PM
For Blackberry Replacement, advisable to do Full or Selective Restore? weak_pig General 8100 Series Discussion - Pearl 7 03-23-2007 01:05 AM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.