BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   Mac Users Corner (http://www.blackberryforums.com/mac-users-corner/)
-   -   New to Mac (http://www.blackberryforums.com/mac-users-corner/246968-new-mac.html)

kastefam 03-31-2011 07:27 PM

New to Mac
 
I am now using a PowerMac; I have been a Windows user. I downloaded the Blackberry Desktop Manager for Mac; I opened up the application and connected my 9700 to the PowerMac...nothing happens! How do I synch my BB to my new computer?

Dubdub 03-31-2011 07:31 PM

Re: New to Mac
 
What OS are you running on the Mac?? Need to be running OS X 10.5.7 or higher.

kastefam 03-31-2011 07:58 PM

Re: New to Mac
 
I am running 10.6.7...just got it.

Dubdub 03-31-2011 08:21 PM

Re: New to Mac
 
hmmm. Maybe it doesn't like the Power Mac. I don't have a problem on my MacBook Pro.

Maybe delete DM and reinstall.

kastefam 03-31-2011 08:47 PM

Re: New to Mac
 
I will try thaat. My phone comes up on the desktop but just shows the clock on the phone. The desktop manager opens but nothing happens. I tried synching on my old PC...no issue. So strange

Dubdub 03-31-2011 09:01 PM

Re: New to Mac
 
Also try a battery pull on the BB.

kastefam 03-31-2011 09:19 PM

Re: New to Mac
 
no luck! SO FRUSTRATING! The phone is charging...an icon is on the desktop but no icons on the phone showing a computer and phone like when I synch on a PC. I need some ideas....

kastefam 03-31-2011 10:14 PM

Re: New to Mac
 
Okay...I found a solution on the Blackberry site...not great but better than nothing. It appears you have to start a 64 bit in 32 bit mode. You hold down the 3 and 2...I tried and it worked. I wonder if I use Microsoft Office for Mac would I have this problem??? :?

Dubdub 04-01-2011 08:17 AM

Re: New to Mac
 
DM has problems syncing with the 64 bit version of Office 2010. The latest Windows version of DM supposedly fixed it. Don't know if Mac DM 2 works with Mac Office 2011 or not. I am still using 2008 on my Macs because I like it and it works for me.

kastefam 04-01-2011 06:08 PM

Re: New to Mac
 
Strange...I do not have Office on my Mac. Starting in 32 worked; you would think RIM would fix this issue with DM for Mac.

Thanks for theying to help. :smile:

rambo47 04-04-2011 07:47 PM

Re: New to Mac
 
We Mac users are relatively low priority for RIM. There just aren't that many of us, and Apple would rather have us using iPhones.

Hey, Steve! Are you listening? From my cold, dead fingers.

dcollens 04-09-2011 06:30 AM

Re: New to Mac
 
Well if they don't get some of their problems resolved I will likely be moving to an iPhone when my contract is up and the iPhone 5 arrives (whenever).

dc

NJBlackBerry 04-09-2011 06:57 AM

Re: New to Mac
 
Sounds like a plan!


All times are GMT -5. The time now is 01:03 AM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.