Originally Posted by LaurenPocketMac
This is Lauren from PocketMac. Another customer forwarded this thread to me.
Thanks for constructive criticism. Any other suggestions on the e-newsletters we send out? I'll be grateful for any suggestions.
Also I understand that you've had some problems with PocketMac for BlackBerry. Can you tell me what those issues are? Also unfortunately with this system, I don't have your individual contact information. Have you been able to get help through our tech support system? As you probably know, there are 2 places to get technical help:
One is with RIM and the other is at our site. Unfortunately I can't post URLs yet on the system but please visit the PocketMac site for more URLs.
I could really use your help. Here's the email I sent to BlackBerry today. Hav tried the Forums but no luck. Any suggestions?
I've been a PocketMac for Blackberry user for some time now.
The last time I attempted a sync, everything apparently went correctly (although I got the error message I always get about not being able to back-up to iDisk database -- that happens every time but nothing has worked to fix it) but when I checked my iCal none of the appointments I created on my Blackberry had been transferred. I used SyncClean to clear all the files, but now when I attempt a sync the application quits before a sync can happen. What should I do?
Thanks very much,