02-14-2007, 12:57 PM
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| | Issue with BES/wireless sync and duplicate fields
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Forgive me if this issue has been raised and discussed before (I did a search and could not find anything) but I am new to the world of wireless syncing with a Mac and a Blackberry (running on a hosted BES).
I have used both Apple's Address Book and Entourage. I notice that if I have an entry in either program, it doesn't map properly on the Blackberry and vice versa. For example, for my wife's contact entry, I have her personal (non-work) email address. After the BB syncs periodically with the server, which in turn syncs with Entourage, I'll notice that in Entourage (or Address Book) the entry for her name will now have her email address duplicated, one in the field marked "Work" and a second as "Other." I've noticed that this happens for addresses and phone numbers as well. Going through all of my contacts, I see that the BB has changed all of the field mapping so that phone numbers/email addresses/physical addresses that were categorized as "Home" are now mapped to "Other" and/or "Work." I beginning to realize that the BB defaults all entries to "Work" and cannot seem to recognize that I don't want it that way.
Is there a way to correct this? Can I get the BB to default to something other than "Work" as a field? I hope I explained my problem correctly.