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Old 05-05-2007, 03:30 PM   #1 (permalink)
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Question Pearl not loading

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I just loaded PocketMac for BlackBerry (downloaded on May 5) and when I connect my Pearl via USB it is not recognized. I've tried conntecting the Pearl first then launching PocketMac. I've launched PocketMac then connect my Pear. Neither one works. I am connecting to the USB on the back of my iMac 2.16 GHz Intel Core Duo. I have tried all four USB ports on the back.

I do not have a media card installed on the Blackberry. I'm not sure if I need that or not? I only want to synch Address Book and iCalendar.

Do you have any suggestions?

Thank you
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Old 05-05-2007, 04:41 PM   #2 (permalink)
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sounds like a smiliar problem i first encountered when i loaded pocketmac.

quick questions - does your mac see the pear connected?
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Old 05-05-2007, 07:46 PM   #3 (permalink)
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No, PocketMac does not recognize the device at all. I get the following error message.

"No devices configured. Please check your settings and install with your user account."

Last edited by bonefishermon : 05-05-2007 at 07:48 PM.
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Old 05-05-2007, 09:41 PM   #4 (permalink)
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understand that part, does your mac see that the bb is connected.

apple menu -> about this mac -> more options -> then look under the usb devices that are plugged in. if there's an entry that says blackberry 8100, then your mac see's the bb, but pocketmac doesnt - like mine.
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Old 05-06-2007, 07:31 AM   #5 (permalink)
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Thanks. I checked and my Mac does recognize my blackberry. Under the USB Bus is says:

RIM Mass Storage Device:

Version: 1.06
Bus Power (mA): 500
Speed: Up to 12 Mb/sec
Manufacturer: Research In Motion
Product ID: 0x0006
Serial Number: my serial number
Vendor ID: 0x0fca

So what do I do now?

Thanks!
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Old 05-06-2007, 01:26 PM   #6 (permalink)
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that's where i'm stuck too :(

i've trashed and reinstalled pocketmac a couple of times and i get the same thing.

i've pretty much given up and started using the bluetooth connection between my bb and my macbook pro. the only downside - i can only transfer 1 file at a time and i can't import my ical appointments :(
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Old 05-07-2007, 07:11 AM   #7 (permalink)
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Default same problem here

After a week or so of talking to RIM, we agreed to try out Missing Sync by Markspace. It works!!! Though two caveats: you can't load software onto the BB using MS and I still can't get my microSD card to mount. But something is better than nothing.
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Old 05-07-2007, 07:58 PM   #8 (permalink)
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Default uninstalling PocketMac

How do I make sure to uninstall all the components of PocketMac? I've read on the forums that conflicts can arise between PocketMac and Missing Synch when one is not uninstalled properly.

Thanks in advance for your help!
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Old 05-08-2007, 08:06 AM   #9 (permalink)
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if i'm not mistake pocketmac came with its own uninstall pkg.

double click on the uninstaller and it should uninstall all the componenets
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