05-15-2007, 04:11 PM
Join Date: Oct 2005
Location: Tulip City - MI
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| | Sync 8800 w/ MacBook Pro
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I know zero about MAC computers, but have been asked to find out why our company President's new Cingular 8800 won't sync his contacts and email correctly with this MacBook Pro. I know the MAC has Entourage (2004, I think) installed on it, which communicates with the Exchange 2003 server.
We have are using BES 4.0.6, Exchange 2003 SP2. Mr. Prez is the only one having this issue....everybody else has a PC.
I have checked the settings on his 8800 (Delete On in Messages, and Wireless Syncrohization in the Address Book) and they are set correctly.
I also verified that he's not emptying the trash/deleted items too quickly for the deletions to sync properly.
I think the issue lies somewhere on the MAC, since when we log into his OWA account, things are deleting correctly.
Can someone please give me some things to check/look for? Much thanks.
No longer a BES Admin, but it was fun while it lasted!