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Old 06-08-2007, 11:27 AM   #1 (permalink)
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Default Turn-around time on PocketMac Support Requests

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What is the turn-around time on user requests for PocketMac support at:

http://www.pocketmacsupport.net/inde...tion=inquiries

24 hrs, 48 hrs, 72 hrs???
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Old 06-08-2007, 02:25 PM   #2 (permalink)
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I sent one in about two weeks and never heard a peep back. issue is still open.
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Old 06-08-2007, 03:16 PM   #3 (permalink)
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I just notice that 3 of my 6 support requests were answered today. I posted the requests within the last 3 days.
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Old 06-10-2007, 03:21 PM   #4 (permalink)
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It ranges from 10 minutes to 1.5 days. I think they fall behind sometimes. If you haven't heard a response in a couple of days, I would email them again.
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