Originally Posted by efk22
The 8830 does not come with a SIM card unless you sign up for the global service. For a reason unknown to me and Pepid cust service, Pepid checks for a SIM card when it installs OTA. I spoke with my cust serv rep at Verizon and told her I would be returning the 8830 if I couldn't use Pepid. She said she would send a SIM card to me and activate it on a pay as you go plan. That way, if I don't travel overseas, I don't have to spend an extra $20/month for the Global Service.
I've been in contact with PEPID several times over the last couple days in order to help them resolve the SIM card issue. In short, try to download OTA now. It should work just fine w/o the SIM card.