Originally Posted by Labull
I downloaded the demo of missing sync and had the same issues.
I cleared out everything missing sync told me to do and still did not work.
1. Try different USB ports.
2. When it's connected look at the System Profiler (apple Menu>> about this mac>>more info) under the USB tab to see if your computer at least sees the BB.
3. Try it on a PC to check the cords etc.