Ok, I am the first person to let you know your service is crappy, but I also like to let people know when serive is great. And the folks at Magmic have turned the ship around.

I got a private message from the support people and in a day I had the problem resolved. I just had to change devices, which was a real treat, but within 10 minutes they had the new codes to me.

Despite the very long wait time, they did turn around and fix the problem, whatever it was.

Kudos for the great save!