Originally Posted by John Clark
Did you install that matching OS to your computer along with desktop Manager?
Hi, John. I have not downloaded/upgraded any software. What I have on the device and computer is what came with the phone. I have been comparing the BB Desktop Manager software version and the BB handheld software version. Is there something else?
Wait, BB Device Software says 126.96.36.199. Is that something different?
I admit, this is my first BB and I am still learning about it. Thanks for your help though.