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Old 03-20-2008, 11:45 AM   #1 (permalink)
Thumbs Must Hurt
 
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Join Date: Aug 2005
Location: California
Model: Q10
OS: 10.1.0.42
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Unhappy Need Help uninstalling Roxio

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When I installed Desktop Manager with the cd that came with my Sprint Blackberry 8130, Roxio installed a video "decoder" that is incompatible with Windows Media Player and RealPlayer, and I have tried everything to get rid of it, nothing works. I can't watch movies on Win Media Player or RealPlayer any more. I tried uninstalling the Desktop Manager and Roxio stayed. Went to C disk and deleted everything to do with Roxio, and it is still there. I used Windows Install Clean up and deleted everything Roxio and it remains. I called Blackberry support and they said that they are aware but have no workaround or solution.
I hope some one can help.
I have Win XP SP2 home, laptop
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Old 03-30-2008, 10:00 PM   #2 (permalink)
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I guess this is too difficult for everybody. I'm stuck with that Roxio Decoder and my Laptop DVD player is useless now. I even went into the Register and deleted all Roxio and Sonic and that decoder is still there.
I know where the search button is, but nothing is there.
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