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  (#1 (permalink)) Old
rlant Offline
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Default Viewing .wav file in e-mail - 04-20-2008, 03:27 PM

why is it i cannot open an attachment in an e-mail body that is video related. i have a BB 8830 world series phone i did post this on another site but havent heard anything. any help would be greatly appreciated Thanks
   
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JSanders Online
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Default 04-20-2008, 03:42 PM

First, welcome to the BBF.

The why is, that format video "wav" format files are not supported by your BB.

What video and audio formats are supported?? - BlackBerryFAQ
   
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Default 04-20-2008, 03:55 PM

wav files are audio attachments? those are supported by the email in BIS 2.4 and BES 4.1 and above. Video files require a BIS upgrade to 2.5 or a BES 4.1.5 upgrade and i believe device software 4.3.
   
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