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Old 07-03-2008, 07:56 AM   #1 (permalink)
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Default Unwanted Background Email Screen 8830

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Yikes,

Somehow the background on my email screen turned into alternating bars of white and violet running 45 degrees across the screen. I've tried and tried, read and read and cannot for the life of me get back to a plane jane background.

Anyone know the secret?
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Old 07-03-2008, 07:59 AM   #2 (permalink)
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Options > Security Options > General Settings > Message Background Colors
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Old 07-03-2008, 08:09 AM   #3 (permalink)
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Thanks but that didn't do it. I still have the 45 degree angled bars.

Message Background Colors
Enterprise Messages None
Other Messages None

I even tried powering down the phone after checking these settings...no help when I came back up...bars still there.

I sent a new message to the phone to see if it was only previously received messages that would have the bad background...no help??
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Old 07-03-2008, 08:12 AM   #4 (permalink)
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Do you have an IT Policy on the device?

Options > Security Options > General Settings > IT Policy Name = ?
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Old 07-03-2008, 08:16 AM   #5 (permalink)
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Disregard....problem solved. I went back to Message Background Colors, changed them to "blue" exited with a save. I then went back again and changed it to "none", exited with another save and the bars are gone!

Thanks for your quick reply to get me on the right road!!!
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Old 07-03-2008, 11:41 AM   #6 (permalink)
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just try to ignore it
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Old 07-03-2008, 11:44 AM   #7 (permalink)
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Quote:
Originally Posted by Alansrour View Post
just try to ignore it
The problem is already solved, hours ago.
It's your post which should be ignored.
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