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Old 11-04-2008, 07:29 AM   #1 (permalink)
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Default Need help with downloading music/ringtones files on curve

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get an error no matter how i try to download music onto curve either m4a or wav files. says device does not support ...
I have called ATT and tried to have an agent in store assist as well.. no luck

HELP!!!!!
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Old 11-04-2008, 07:37 AM   #2 (permalink)
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*** Moved to the Media Center section ***

How are you trying to download music, from where are you downloading your music, do you have a media card, are you sure your using a curve? Your profile indicates that your using a 8700.
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Old 11-04-2008, 08:35 AM   #3 (permalink)
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sorry no I am using a curve.. I just havent updated my profile
and i have used att sites for music download, external sites and also emailed tones and none are successful. I have two other curves that I have no issue with at all. I have had every blackberry since the 7290 and never had this issue
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Old 11-04-2008, 03:04 PM   #4 (permalink)
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What Operating system are you running on the curve with the issue? If not on 4.5 I wonder if an upgrade to the OS would take care of this.
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Old 11-04-2008, 07:19 PM   #5 (permalink)
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Quote:
Originally Posted by ctibbsaz View Post
What Operating system are you running on the curve with the issue? If not on 4.5 I wonder if an upgrade to the OS would take care of this.
Not sure if this will help, but I have setup a site to send files to your phone. Give it a shot and tell me if this works for you.

File2BB - Home Page
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