I posted this fix to another website, and they did not do anything with it. I simply want peole to know, this is not a BlackBerry problem, but a Windows problem.

I have attached a PDF file, with pictures. Hope this helps you. I have been living without the icon for weeks and it annoyed me enough to figure out why and describe the fix in great detail for everyone.

Thank you for this. I haven't had the problem, but I have downloaded the pdf to save for future reference.