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Old 04-24-2010, 02:45 PM   #1 (permalink)
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Angry HELP?? auto reset w/USB plug in

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I have a blackberry storm and am attempting to use the blackberry desktop software. I never had any problems with our old computer, however we got a new one, and whenever I plug my phone into the USB cable, my screen goes white and my phone resets over and over. Occasionally i get a message that its installing the drivers but they never install correctly. Any ideas would be hugely beneficial. My wifes however (same phone) works fine!! Thank you!!
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Old 08-05-2010, 08:28 AM   #2 (permalink)
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Make sure your USB port on your BB is not damaged (bent). I've seen where one of the pins is bent internally which causes a power surge and makes the BB reboot.
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