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Old 10-19-2013, 12:16 AM   #1 (permalink)
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Default FIles In Internal-memory .ink

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I have A proplem with my new Bold 9790 i conntected it to my pc and i get all files in media card and inernal memory (.ink) and didn't read any music or picture in internal memory or media card the both

What's it ?

:S I tried Wipe my mobile , and install new software and nothing happened my proplem still and i scaned my mobile and i found one viruse (doda.vbs) and i deleted it and my proplem still please solve it
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Old 10-19-2013, 05:56 AM   #2 (permalink)
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Default Re: FIles In Internal-memory .ink

You have a virus on your PC and when you connect the BB it copies files to it.
Have your PC cleaned or reimaged. Immediately.
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Old 10-22-2013, 04:46 AM   #3 (permalink)
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Default Re: FIles In Internal-memory .ink

Okay I Download Many program and it says the virus has been removed and do my proplem agaon :S Tell me what anti-virus i can use please
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Old 10-22-2013, 07:33 AM   #4 (permalink)
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Default Re: FIles In Internal-memory .ink

You should also format your memory card and device before connecting it to the PC. Your phone is re-introducing the virus.
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Old 10-22-2013, 11:42 PM   #5 (permalink)
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Default Re: FIles In Internal-memory .ink

Connect your BB to PC ( Mass storege mode when connected set to "YES" ).Take a backup ( pictures,videos.songs etc..) from the media card and save into your pc.Disconnect your BB and format your media card and restore saved files.
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Old 10-23-2013, 06:23 AM   #6 (permalink)
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Default Re: FIles In Internal-memory .ink

Quote:
Originally Posted by Escorts View Post
Connect your BB to PC ( Mass storege mode when connected set to "YES" ).Take a backup ( pictures,videos.songs etc..) from the media card and save into your pc.Disconnect your BB and format your media card and restore saved files.
Absolutely INCORRECT! Continuing to connect the phone to a Windows computer will continue introducing the virus back to it.

The only safe way to clean this up is to connect the memory card into a sandbox environment such as a live Linux setup or a Mac, copy the pictures and music from the card, format it, and then copy back.
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Last edited by dc/dc : 10-23-2013 at 06:24 AM.
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Old 10-30-2013, 07:13 PM   #7 (permalink)
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Default Re: FIles In Internal-memory .ink

Thanks All I use AVG and virus has been removed :D AVG Best Anti-Viruse
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