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Old 07-28-2007, 11:05 PM   #1 (permalink)
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When I open Media Manager it says "No Device is connected". However, my BB8700 is connected.....it even shows connected through Desktop Manager. Anyone have any ideas?

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Old 07-28-2007, 11:15 PM   #2 (permalink)
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What version of the OS are you running on your 8700? You need 4.2 on the device in order to use Media Manager. If you are on 4.1 it won't work.
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Old 07-28-2007, 11:17 PM   #3 (permalink)
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Hi John,

Sorry, how can I find out? I'm a real newbie

thanks
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Old 07-28-2007, 11:19 PM   #4 (permalink)
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Go to Options >About. You should see a version number that says (most likely) 4.1.x.x. That needs to say 4.2.x.x. There is a sticky thread in the 8700 forum that tells how to upgrade your OS.

http://www.blackberryforums.com/gene...-2-1-96-a.html
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Old 07-28-2007, 11:23 PM   #5 (permalink)
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alright thanks John. can i download the OS for the 8700g, even though mine is an 8700r?


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Old 07-28-2007, 11:27 PM   #6 (permalink)
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Yes. Just follow the instructions in the thread.
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Old 07-28-2007, 11:30 PM   #7 (permalink)
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Quote:
Originally Posted by John Clark View Post
Yes. Just follow the instructions in the thread.
Awesome. Thanks alot John.

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