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Old 08-15-2007, 01:45 PM   #1 (permalink)
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Default Media Center icon not in BB Desktop Manager

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Hello,

I just got a 8830 w/ Bell Canada (My first BB), I installed BB Desktop Manager but I don't have an icon for Media Center, anyone ever seen this ?

I uninstall and re-install it, plus I also get the latest release on BB's website (SP2) and I still can't see the media center icon.
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Old 08-16-2007, 01:05 AM   #2 (permalink)
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You can download the newest one from blackberry, click the link on my signature.
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Old 08-16-2007, 08:15 AM   #3 (permalink)
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Thanks CBR but has mention in my original post I already downloaded and install the latest version of Desktop Manager and same problem.
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Old 08-16-2007, 08:22 AM   #4 (permalink)
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Are you on a BES? It's possible that your BES admin has disabled the Media Manager in BlackBerry Desktop Manager.
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Old 08-16-2007, 08:24 AM   #5 (permalink)
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Yes in fact I am on a BES, is there a way for me to enable media center back ?
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Old 08-16-2007, 08:30 AM   #6 (permalink)
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Quote:
Originally Posted by EricLambert View Post
Yes in fact I am on a BES, is there a way for me to enable media center back ?
If your BES admin has disabled Media Manager... then NO, there is no way for you to use it.
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Old 08-17-2007, 12:03 AM   #7 (permalink)
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I was never on BES so I don't know much about BES, but what you saying is BES admin can disable media manager on your computer? I thought they only have control on your BB by pushing policy to your BB, I am not 100% sure, please clarify.


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Originally Posted by penguin3107 View Post
Are you on a BES? It's possible that your BES admin has disabled the Media Manager in BlackBerry Desktop Manager.
EricLambert

Which BlackBerry Desktop Software v4.2 Service Pack 2 you had download?

File name: Desktop Software v4.2 SP2 (English)
File size: 231 MB


or


File name: Desktop Software v4.2 SP2 without Media Manager (English).exe
File size: 52 MB

Also the install process take quite a while, did you go thru the whole process?
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Last edited by CBR900RR : 08-17-2007 at 12:10 AM.
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Old 08-17-2007, 06:50 AM   #8 (permalink)
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Quote:
Originally Posted by CBR900RR View Post
I was never on BES so I don't know much about BES, but what you saying is BES admin can disable media manager on your computer? I thought they only have control on your BB by pushing policy to your BB, I am not 100% sure, please clarify.
Yes, BES can absolutely disable features of Desktop Manager, in addition to disabling features of the BlackBerry Device. There are IT Policies that directly impact the funtionality of BlackBerry Desktop Manager. One of such policies is the ability to enable/disable Media Manager.

Anything that connects to a BES can be controlled. In a BES environment, IT policies are enforced on Desktop Manager as well, because it directly communicates with BES.

In my environment, we disable the use of Media Manager on BlackBerry Desktop. I assume that's what's happening to the OP in this thread as well.
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Old 08-17-2007, 08:03 AM   #9 (permalink)
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Quote:
Originally Posted by penguin3107 View Post
If your BES admin has disabled Media Manager... then NO, there is no way for you to use it.
Wow!!! If that is the case, it may be more feasible to issue older devices.
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Old 08-17-2007, 09:39 AM   #10 (permalink)
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I still don't understand how BES would disable anything on the computer? Is it something like policy get push to your handheld and when you connect you handheld to the computer, media manager will disable?

Quote:
Originally Posted by penguin3107 View Post
Yes, BES can absolutely disable features of Desktop Manager, in addition to disabling features of the BlackBerry Device. There are IT Policies that directly impact the funtionality of BlackBerry Desktop Manager. One of such policies is the ability to enable/disable Media Manager.

Anything that connects to a BES can be controlled. In a BES environment, IT policies are enforced on Desktop Manager as well, because it directly communicates with BES.

In my environment, we disable the use of Media Manager on BlackBerry Desktop. I assume that's what's happening to the OP in this thread as well.
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Old 08-17-2007, 09:45 AM   #11 (permalink)
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Quote:
Originally Posted by CBR900RR View Post
I still don't understand how BES would disable anything on the computer? Is it something like policy get push to your handheld and when you connect you handheld to the computer, media manager will disable?
In a BES environment, Desktop Manager connects directly to BES.
When you log in to DM, BES pushes the IT Policy settings directly to Desktop Manager through whatever network connection you've set up.
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Old 08-17-2007, 10:30 AM   #12 (permalink)
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Wirelessly posted (BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Thanks for clarify.
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Old 08-17-2007, 04:44 PM   #13 (permalink)
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Default help

http://www.blackberry.com/devicesoft...y.do?code=maps
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Old 08-17-2007, 04:45 PM   #14 (permalink)
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Default help

roxio can't detect my blackberry 7290 please help
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Old 08-17-2007, 04:53 PM   #15 (permalink)
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Quote:
Originally Posted by freekdz View Post
roxio can't detect my blackberry 7290 please help
The 7290 is not compatible with Roxio Media Manager.
You need OS version 4.2 which is not available for the 7290.

In the future, please start a new topic of your own rather than hijacking someone else's.
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