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Old 08-21-2007, 02:10 AM   #1 (permalink)
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Unhappy 8300: Media Manager says "Not Enough Space"???

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So I just got my new Curve today. I finished setting everything up and now wanted to put some songs on the device. I loaded up the Desktop Manager and got familier with the new Media Manager since I never had to use it before with my 7290.

I then simply tried bringing a normal sized song from my computer and put it in the "Music" folder in my 8300. I tried with the "Convert with Optimal Playback" and did "Advanced..." as well. One song eventually work only using the Advanced feature, but many other songs are giving me "There is not enough space on the disk". I thought there was 64mb of space on the "internal memory"? (I found in the "Media Options on the phone a "Device Memory Limit" and set it to 15mb.)

I do have a small SD card in there, and everything works fine transferring to there, playback is great and the phone sounds awesome! But I do just want a few songs on the actual device as well.


PS. Can full songs be used as ring tunes after they are on the device?
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Old 08-21-2007, 10:43 AM   #2 (permalink)
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To find out how much memory is left on your device go to:

Options > Status That will tell you how much free space is left.

To answer your second question, yes, full songs can be used as ringtones, of course, the song will cut off (since the ringer won't go off for more than two minutes on the phone.

I too have a Micro SD card and d/l all my media directly to the card instead of using up what memory the BB has. Please note that running several apps also tend to use up memory as well.
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Old 08-21-2007, 01:49 PM   #3 (permalink)
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Well I haven't loaded up any apps yet, and don't plan on it, whatever in here is what I normally use. Maybe I'll put in a couple more games but that's all. But are apps "running" just being on the phone, like the original ones that come with it?!

BB says "64MB Flash memory plus microSD expandable memory slot." I don't get why a 5mb song isn't going on with ease.
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Last edited by Pasta : 08-21-2007 at 01:51 PM.
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Old 09-23-2007, 02:51 AM   #4 (permalink)
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I'm having the same problem with my 8320 (although I don't have an added SD card) and I get "there is not enough space on the disk" when I try and drag one 3mb mp3 file into the device. It says I've for +21mb of free space. Anybody know why this is happening?

[edit]I found some other threads about a 2.8 mb max. Anyone know what that's all about and if there is a way around that (except for the expandable card :b )

Last edited by reqork : 09-23-2007 at 03:29 AM.
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Old 09-23-2007, 07:55 AM   #5 (permalink)
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Quote:
Originally Posted by Pasta View Post
Well I haven't loaded up any apps yet, and don't plan on it, whatever in here is what I normally use. Maybe I'll put in a couple more games but that's all. But are apps "running" just being on the phone, like the original ones that come with it?!

BB says "64MB Flash memory plus microSD expandable memory slot." I don't get why a 5mb song isn't going on with ease.
Are you sure you are actually using the card? The cards start at 512 MB I believe.
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Old 09-23-2007, 08:10 AM   #6 (permalink)
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You are trying to put the music onto the device itself and not the microSD memory card.

The device has a limit of 2.8Mb for a ringtone. That is to prevent you from filling up the device memory with music and then wondering why your messages all disappeared.
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Old 10-04-2007, 02:34 PM   #7 (permalink)
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Default "Not Enough Space"???

I believe this problem is tied to a HUGE bug in the media manager software, where the SD card is not showing up as it should. It confuses many people because everyone expects the the memory card to expand the memory (not knowing the card should show up as another device in the media manager).

I have tried a number of posted "fixes" to resolve this and still can not get the clunky "Roxio Media Manager" software to work as it is widely advertised.

Things I have tried:

I have re-formated my 4GB SanDisk card via the bb device.
I have enabled password protection on my device (not desired).
I have enabled prompt, disabled prompt, for mass storage... etc
I have plugged the card reader into my PC, transfered files, then placed the card back in the BB, with hopes that it would see the new files. While the files are indeed there, the SD Card still does not show up in Roxio Media Manager.

NOTHING I HAVE DONE WORKS FOR ME SO FAR.

The pressure SHOULD be on ROXIO, not RIM, to fix their buggy and extremely slow GUI (Graphic User Interface).

Maybe I should have bought an iPhone...

Last edited by 8830user : 10-04-2007 at 02:37 PM. Reason: clarification
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Old 10-04-2007, 02:54 PM   #8 (permalink)
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yea, the Roxio software is clunky. I don't use Roxio, just the SD card in Mass Storage mode, no problem moving music, etc., back and forth from the PC.
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Old 10-05-2007, 12:35 PM   #9 (permalink)
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Ok- think I have this one sorted out....

The reason that the Micro SD card is not showing up in the Roxio Media Manager is all tied to the PC not mounting the micro card properly inside Windows (*I should have guessed, it's another 'windoze' thing - sorry for the previous slamming, ROXIO).

My Micro SD card had an assignmet of F: for the drive mount (the letter the card uses to mount to your computer, i.e. C: is normally your hard drive). I already had something assigned to that letter, so the drive simply didn't show up -- with no obvious reason why...

I'm sure this one solution will probably resolve numerous related issues that people are experiencing.

SO--

If formatting and then adjusting the Mass Storage Device settings on your bb doesn't do the trick, then try this:

1) Go to the Control Panel and open Administrative tools>Computer Management

2) Select Storage>Disk Management

3) Select the 'Blackberry' Volume (you should be able to see it if it is formatted and healthy)

4) Right click on the Blackberry Volume and select "Change Drive Letter and Paths.."

6) Change it to the drive letter of your choice (make sure something else isn't already using the same letter)

7) When done, might need to unplug (unmount) your card or BB from the PC and plug it back in again.

You can now access everything within the Roxio Media Manager, given the SD card is mounting properly.


Hope this helps,
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Old 10-15-2007, 12:33 PM   #10 (permalink)
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Worked like charm for me. Thanks for posting this solution, 8830user!
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Old 10-15-2007, 06:10 PM   #11 (permalink)
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Quote:
1) Go to the Control Panel and open Administrative tools>Computer Management

2) Select Storage>Disk Management

3) Select the 'Blackberry' Volume (you should be able to see it if it is formatted and healthy)

4) Right click on the Blackberry Volume and select "Change Drive Letter and Paths.."

6) Change it to the drive letter of your choice (make sure something else isn't already using the same letter)

7) When done, might need to unplug (unmount) your card or BB from the PC and plug it back in again.

You can now access everything within the Roxio Media Manager, given the SD card is mounting properly.
I hate to hijack this thread but I have to ask... When you connect your BlackBerry to your P.C. it shows up in Disk mgmt/My Computer windows?

When I plug my VZW 8830 to my Vista Laptop it just shows up as a Mass Storage Device or Asks for a Driver to be installed... Only once has Vista popped up and correctly recognized my BlackBerry and it was when I was going threw the Application Loader in the Desktop Manager any advice?

I was lured to this thread because Roxio says the same thing to me when I try to transfer a song to my phone and I haev a 2GB PNY Mem card in there.
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Old 10-22-2007, 01:52 PM   #12 (permalink)
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Default capacity says 0

I am going through the steps above...I too can not copy music...says not enough space. Brand new curve, no media card. I have mass storage enabled. When I go through my computer and find the bb, it says 0 capacity, 0 unallocated space. Help?? Thanks
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Old 10-22-2007, 02:18 PM   #13 (permalink)
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ag10, welcome to the Forums.

You need to throughly read this thread. You cannot enable Mass Storage on the Device Memory, and if you don't have a media card, you don't need to loading much of anything to your device memory. Your PC will not see the device memory.

Read the FAQs, linked in my signature, scroll down to the Media section.

Good luck.
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Old 10-22-2007, 02:59 PM   #14 (permalink)
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Thanks for the links...a lot of helpful info. Sorry for being so dense...but...You are saying you CAN NOT load any music on the device without installing a memory card? I wish they would tell you when you buy this that you need a card to hold songs. I assumed there was enough internal memory to hold at least some. Thanks
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Old 10-22-2007, 03:03 PM   #15 (permalink)
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ag10, no what I said was this: "you don't need to loading much of anything to your device memory".

You can do it, just don't do much, because the device memory will not hold much. THAT is why the additional memory slot is available... so you can load piles of media and stuff withOUT it interacting with the RIM internal device memory.

I am betting it is listed right there in packaging or description "external memory slot available for media, etc" or something to that extent.
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Old 10-22-2007, 03:17 PM   #16 (permalink)
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Quote:
Originally Posted by SteveO86 View Post
I hate to hijack this thread but I have to ask... When you connect your BlackBerry to your P.C. it shows up in Disk mgmt/My Computer windows?
Thanks for re-posting (re-quoting) my original instructions... Somehow I must have deleted my instructional post when I tried to tidy up an accidental double-post (edit/delete oops! oh, damn- now they're both gone.... )

To answer your question: Not sure with Vista (I'm on XP), but it sounds like you are having the same problem I had before I changed the drive mapping. Do you have another external drive, thumb disk or network mounted drive?
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