08-22-2007, 08:11 PM
Join Date: Aug 2007
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| | MP3 format
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Bonjour tous, Hello all
I contacted Rogers tech support about this issue on July 20th, and after a couple hours on the phone and a few tests in the following days, still haven"t heard a final solution to my issue.
I can open attachments on my 8100, however I've been unable to open music files in MP3 format.
I'm using a "rogers.blackberry.net" address and receive the following error messages:
-a unknown error was encountered
-unrecognized document format
When I purchased this unit, I was provided with a pocket guide and on page 118 it states at the top of the page that (quote) "any media file can be added to the pearl via e-mail"
Below that they provided a list and MP3 was included.
Am I doing something wrong?
Any suggestions or have any of you had success in this area?
Thank you for your help in advance!