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Old 09-26-2007, 06:28 PM   #1 (permalink)
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im trying to install Desktop manager as it came from my disk. when i do, i get an error

Error 1720
There is a problem with this windows installer
package.A script required for this install could not be run. Contact your support personnel or package vendor. Custom action RIM_InstallOptionalITAdminFiles script error -214024770, Line 8, Column 1.

Anyone know what this is and how to fix?
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Old 09-26-2007, 06:32 PM   #2 (permalink)
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Make sure you have the most up to date version, 4.2, Service Pack 2.

If not, download and install it.
BlackBerry Desktop Manager Downloads - BlackBerryFAQ
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Old 09-26-2007, 06:32 PM   #3 (permalink)
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What OS are you installing it on?

Also, try downloading it from here, then try again: https://www.blackberry.com/Downloads...Zw+7ABaHeHSQ**
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Old 09-26-2007, 07:12 PM   #4 (permalink)
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4.2.2 is what im trying to install, ive tried all of the tricks i can find from blackberry and here but so far no luck
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