I'm getting my yahoo mail in Massachusetts but nothing else...yet.

Don't use Yahoo but nothing from my gmail, hosted google email, godaddy or POP verizon.net mail acounts. And never received the resent service books.

Put the bb down...pick the bb up...put the bb down...I am happy...right?!

i am getting all my messages through fine. if you arent getting some of your mail go to options > advanced > host routing table > menu > register now. if that doesnt work resend your service books. if that doesnt work, remove the accounts from the BIS, wait 10 minutes or so, then re-add them. During that 10 minute downtime remove the service books from your device by going to options > advanced > service books and deleting all but the provisioning service book

I can't even get at&t's BIS site to open up.

i am assuming you have cleared your cache and closed/reopened your browser? which site are you using? you can try BlackBerry Internet Service. its working fine for me

I am having issues with my BIS e-mail as well. I have resent the service books twice (once from the device and once from the T-Mobile BIS web site). The e-mail accounts' service books haven't made it to the device.

Slow but sure, verizon Mass. is coming aorund. Everything seems to be working fine. Sith thanks, I did those things you mentioned just in case.

try the removal instructions i posted up a few posts. Remove the emails from your BIS account, and then remove the service books from your device. wait 10 minutes and re-add the email accounts. (just do this for the non-working ones)

It's kind of ridiculous that we even have to do this; the average consumer isn't going to a) know there was an outage or b) know how to resolve this or where to look for answers.

not everyone does have to do this. in the DC area, the big 4 carriers are all working with no issues.

I'm using https://www.att.blackberry.net and it isn't working. "Failed to open page" and I have cleared my cookies.

.com at the end not .net

I'm not sure who the Big 4 are, but Alltel isn't fully up in Central VA. alltel.blackberry.com isn't accessible from either the BB or the web, so It isn't possible to resend the service books. The browser works, I can load the WAP site and all my bookmarks, but I can't connect to the New Email Setup site.

Big 4 = Top 4 carriers in the country. Tmo ATT VZW Sprint

I meant .com; I'm still getting a blank white page in Safari. In Firefox, I get the "connection has been reset" error. I'm not able to log in. I've done a battery pull, resent my service books, and re-registered my Berry through Options-->Advanced Options-->Host Routing Table. Still nothing. at&t in Columbus, Ohio.

My BES is working; not my BIS.

Ya same here.. I can't connect to Telus's BIS site either..

Something went wrong.....

J

Seattle-Verizon is working, at least, for me.

Sith Apprentice is wrong. I'm not receiving any email on 2 T-Mobile blackberries in Bethesda, MD. And T-Mobile's BIS site is not up, either.

T-Mobile has an 8 minute hold time. Clearly, there is a major outage.

Tmobile 8320 BIS less than 10 seconds to receive a gmail message. And just because Tmo has an 8 minute hold time, it may or may not have *anything* to do with BlackBerry. Being a carrier they can have other issues too

Ok, Alltel is up.

Can't get VZW's BIS site to open as of 10:43 hrs EST

Well, don't make categorical declarations that there's no problem with the big 4.

well that would be the pot calling the kettle black eh? You may be having an issue but myself and over 30 people I work with in the DC area are not having problems with email or BBM at all. good luck with your "major outage"

I'll report back when I get my call back from T-Mobile. We'll see who's right and who's lucky

if it were a RIM outage, you would be right, and we both would be unlucky. Since noone I am currently talking to is in the Bethesda area, its much more likely a Tmobile thing than a RIM thing. Web browing also works just fine for the record (both on and off WIFI).


RIM Tech Support Number "Currently we are not experiencing any outages"

According to T-Mobile blackberry support: "This is a known issue. Rim took their systems down, and there is still down time going on. It should have been resolved by now." I'm now on hold...

Just got Verizon BIS site open finally. No email yet in Indianapolis. Resent service books a few minutes ago and rec'd on handset. Still waiting for emails.

https://bis.na.blackberry.com/html?brand=vzw

I use T-Mobile BIS. Normally around 8am (eastern time) an automatic email is sent from a service I subscribe to, but it is sent to my BIS email account (@tmo.blackberry.net). I just received it now, and it came a few minutes after I selected "register now" from the host routing table screen.

I reregistered using the host routing table and resent service books (I now can use T-Mobile's bis site) but still not email. Still on hold with T-Mobile, who is unsuccessfully trying to get RIM support on the line (out for donuts at Tim Hortons?)

i am on the east coast and verizon BIS is up and running

My BES email is coming through fine, but my BIS email isn't getting through at all. I'm on AT&T in South Florida.

This must be coming back, slowly. I just got a test email to my blackberry net acct that came in 23 minutes late. Standard RIM m.o. after an outage. Transferred to RIM customer support and been on hold since 11.

RIM just told me there is 'maintenance going on right now' and that he's had other people calling about the same problem. Just transferred me to a customer support specialist and I'm on hold again.

Still on hold, but a bunch of email is coming through on my OWA mailbox. Still nothing on my gmail domain hosted mailbox.

WT...!!! POS BIS email!!!

Just managed to log on to VZW's BIS site & resent Service Books.
Current emails seem to be coming through, but still waiting on prior emails.

I'm out here near San Francisco, my BB has been on for 1.5 hours and I have not received any of my BIS POP emails as of yet. I sent a test email to a gmail IMAP account and it took 1 hour to get to my BB.

The answer: RIM says they have extended maintenance beyond the original 2-6 am window (this is only affecting a subset of all Blackberry accounts, which explains why some people are having no issues). No ETA for when everything is going to be working again, but they are starting to start services back up, so it shouldn't be much longer till email should start again (ten minutes or two hours, he couldn't be more specific).

So hold tight and wait it out, fellow campers.

I have BES and BIS on at&t. My BES is fine. My att.blackberry.net address received an email. My GMail account has yet to receive any of the messages that I've sent to it.

I would definitely say that the Big 4 are not back up as of yet.

time for dumb question

what is reconcilation