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Old 04-17-2008, 11:52 AM   #1 (permalink)
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Is anyone else experiencing any data service outages related to RIM or your carrier.....our data service has been down since late last night but just for some and not all of our users
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Old 04-17-2008, 12:58 PM   #2 (permalink)
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No outages that I've seen today...
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Old 04-17-2008, 06:28 PM   #3 (permalink)
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I'm in Washington, DC on ATT and we have been having problems all day. The data signal fluctuates from EDGE to edge to OFF. Rebooting, turning wireless off/on, sometimes fixes it, sometimes not. Our NYO is also experiencing the same problem. Our NOC confirmed that ATT is having problems in NY, DC, MD, NJ, PA and DE.
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Old 04-17-2008, 07:23 PM   #4 (permalink)
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the SRP connection was down for about 15 minutes for me today, here in the DC area. It came back up and it took a bit for the que to clear out, but everything has been fine since. If the signal is going to OFF though, thats an AT&T issue not necessarily a RIM issue.
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Old 04-17-2008, 08:46 PM   #5 (permalink)
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There Was An Outage In Ny, Wash Dc, Maryland, Ny City , Northern Nj, Eastern Pa And Southern Nj. Primary Issue Was Bb Connections To Gprs And Edge, Time Of Resolution Was 740 Edt. Time Of Duration: 2 Hrs 40 Mins.
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Old 04-17-2008, 09:56 PM   #6 (permalink)
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Quote:
Originally Posted by kailanihawk View Post
I'm in Washington, DC on ATT and we have been having problems all day. The data signal fluctuates from EDGE to edge to OFF. Rebooting, turning wireless off/on, sometimes fixes it, sometimes not. Our NYO is also experiencing the same problem. Our NOC confirmed that ATT is having problems in NY, DC, MD, NJ, PA and DE.
I'm in NY and have been experiencing the same problems all week. My emails are not going through, but the text messages are. I've turned it off and on, but I get the switch from EDGE to edge.
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Old 04-17-2008, 10:35 PM   #7 (permalink)
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The outage today was limited regionally, some on the eastern seaboard and some in the midwest. Even users on the same carrier in the same metro area were reporting outage while another was reporting the network was working.

@ Harper828, don't turn your BB off and back on, but rather PULL the batter with the device powered on, hold 30 seconds, replace and reboot.
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Old 04-18-2008, 07:36 PM   #8 (permalink)
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I have been without email (with the exception of wireless network activation, and email activation, messages) since 1:30 PM Central (Texas) time today. I have done battery pulls, diagnostic tests, and test e-mails all day. Still nothing. I am using the 8100 on T-Mobile.

Last edited by ericas8120 : 04-18-2008 at 07:43 PM.
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Old 04-20-2008, 02:24 AM   #9 (permalink)
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Email is down here and has been for about two hours now.

Southern Illinois. Verizon Wireless BIS.
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Old 04-20-2008, 02:42 AM   #10 (permalink)
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It's down for Verizon in Florida too... The BIS site for VZW is down too. Looks like it could be nationwide.
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Old 04-20-2008, 11:15 AM   #11 (permalink)
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Yes, there was an overnight BIS outage. Likely for a RIM update. Looks like it lasted about 3 hours.
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Old 04-20-2008, 11:26 AM   #12 (permalink)
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never had any issues last night. got about 10 emails an hour for the night. on Tmo, Sprint, and AT&T. My VZW phone died (well, was destroyed) so couldnt verify there. BES was also up.
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Old 04-20-2008, 11:29 AM   #13 (permalink)
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I was told ahead of time about a BIS outage from 2-6am EDT. My device stopped getting email from 2am-5am EDT.
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Old 04-20-2008, 11:31 AM   #14 (permalink)
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well there was one scheduled just never saw any downtime. heh
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Old 04-21-2008, 02:08 PM   #15 (permalink)
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Is anyone having slowness issues today? Specifically BES. BIS and PIN seem to be fine.
I'm on Rogers network /canada EST

Thanks

Last edited by mbana : 04-21-2008 at 02:11 PM.
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Old 04-21-2008, 02:13 PM   #16 (permalink)
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We've only had one issue come across the BB-Outage list and that was in AZ this morning. Nothing else has come across.
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Old 04-21-2008, 02:14 PM   #17 (permalink)
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No slowdown noted here, AT&T, BIS, Alabama.
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