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Old 04-21-2008, 05:47 PM   #1 (permalink)
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Default RIM Network Outage

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FYI,

Verizon confirms network issues with RIM today. Thus far, seems to have started around 3:00pm ET.

Our users are getting emails very slowly. I have about 400+ messages pending in BES.

Thanks,
Pete
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Old 04-21-2008, 05:49 PM   #2 (permalink)
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Thanks.

Nothing yet has been posted at -= Dataoutages.com =-.

Did VZW confirm only BES issues, or what?
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Old 04-21-2008, 05:51 PM   #3 (permalink)
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Yes, I'm on the phone with VZW now. They are talking to RIM now and confirming it.
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Old 04-21-2008, 05:56 PM   #4 (permalink)
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we've been having issues all day... delays have been anywhere from 2-4 hours.

i just got off the phone with rogers and they say they haven't heard anything from rim.
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Old 04-21-2008, 06:38 PM   #5 (permalink)
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I just got off the phone with RIM because of pending packets to handhelds, they didn't mention that they knew anything about an outage.

we are seeing delays up to 4 hrs, but only for a couple of dozen users.

Last edited by rsk : 04-21-2008 at 06:41 PM.
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Old 04-21-2008, 09:38 PM   #6 (permalink)
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I have heard nothing from RIM concerning a data outage.

We have Tx 4 and would have heard about it.
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Old 04-22-2008, 08:01 AM   #7 (permalink)
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Peter - What area? I'll check my vendor alerts but I had no reports from users with issues?
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Old 04-22-2008, 10:27 AM   #8 (permalink)
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This was in NY Metro area.

We saw pending messages in BES and logged about a dozen Help Desk calls from BB users complaining of "no email" or "slow email."

Issue resolved around 6:30pm ET Monday 4/21.

This morning, things seem to be moving well.

/s Pete
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