Medium-S3 Severity Maintenance (New) for BlackBerry Relay service for subscribers of The Americas(GPRS)

Impact: Subscribers will be unable to receive messages and will receive an "x" when sending messages. No messages will be lost, and any queued messages will be delivered after the change is complete. Subscribers will also be unable to browse web sites until the change is complete.


Change Window Start Date and Time: 25 May 2008; 2:00 a.m. (EDT) until End Time: 6:00 a.m. (EDT)

Estimated Duration of Service Impact: 0 hour(s) and 20 minute(s)

% of Subscribers Affected: 100.00 (estimated)

Wirelessly posted (Verizon 8830)

A lot of RIM outages.
Thank You for the info.

Most of them seem to be updates though...

Yeah Scheduled outages are a good thing usually

Unless they fail ;)

thats why I said usually

you'll always take a short outage to improve long term reliability. I have a feeling that with the popularity of blackberrys growing exponentially, RIM is making sure they keep up. Good move.

Wirelessly posted (phoobia?)

Ill be asleep won't bother me

nooooooo!!! not 20 mins!!! good thing it's in the middle of the night. i remember when RIM used to do upgrades and service enhancements during the day...dohhh

i don't remember them ever doing any scheduled work during the day

last summer between june and august there were a couple of during the day saturday "upgrades"

NO, not another update. and it couldn't have come at a worst time, 3:00am-7:00am AST, what am I to do for 20 minutes during the outage.

Oh wait, never mind, I'll be sleeping during that time. YES a time when I won't have to work during an update on the RIM rely, so it's not all that bad.

I might stay up and have a beer.
Then pass out so calls cant be heard.

This doesn't even affect me, because I'm in the UK, but when they say messages, they mean emails, right? I presume SMS messages go straight through the mobile provider... I never really understand which data goes through BIS and which goes through WAP (or regular internet?!) channels.

Email and PIN messages go through RIM while SMSs don't. So when there's a RIM outage like this, calls and SMS remain unaffected. Services that use your carrier's APN also aren't affected.

We have a few people signed up on the Outages list that used their SMS address. If anyone wants to sign up using their SMS address, just contact me and I'll get er done ;)

Is the Outage still on for this morning...

yessir as far as I know

Anyone know if this impacted the ability to connect to the internet? I'm travelling (on the East coast at present) and up until today I've had no problem with connectivity. This morning it took forever to boot from GSM to edge to EDGE. While I'm getting email (albeit delayed) I'm still unable to connect to the internet.

Wirelessly posted (8310; The Juggernaut)

The actual downtime was only about 20 minutes, ending by 6am Eastern.
I would pull your battery and reboot if all else fails.

Done that several times to no avail.

I'll see later if it is just localized to the cell tower in Brooklyn. My guess is that it is, since I've not had any issues prior to this morning.