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-   -   June 7, RIM Maintenance Outage North America only (http://www.blackberryforums.com/network-outages-powered-dataoutages-com/133188-june-7-rim-maintenance-outage-north-america-only.html)

JSanders 06-03-2008 02:25 PM

June 7, RIM Maintenance Outage North America only
 
Maintenance Summary: BlackBerry Internet Service v2.4 - networking configuration update.

Critical-S1 Severity Maintenance (New) for BlackBerry Internet Service (v2.x) Email service for subscribers of *The Americas BIS 2.x (MULT)

Impact: BlackBerry Internet Service subscribers may be unable to send or receive messages, use the BlackBerry Internet Service web site, or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance.

Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0214]

  • Change Window Start Date and Time: 7 June 2008 02:00:00 (EDT)
  • Change Window End Date and Time: 7 June 2008 06:00:00 (EDT)
  • Estimated Duration of Service Impact: 0 hour(s) and 30 minute(s)
  • % of Subscribers Affected: 100.00 (estimated)

Purpose: Administrative Configuration

JSanders 06-06-2008 03:38 PM

*bump*

happening this weekend

tdawg00 06-06-2008 05:10 PM

And this is confirmed to be the BIS upgrade??

ricpac 06-06-2008 05:19 PM

No Sir. It only said its purpose is for administrative configuration. No update yet as to when you guys are going to get BIS v2.5.

BIS v2.5 tonight in APAC.

JSanders 06-06-2008 05:19 PM

^^thems the facts as written.

tdawg00 06-06-2008 05:24 PM

Wirelessly posted (8320)

so that means we ever get one????

JSanders 06-06-2008 05:28 PM

I have not seen a North American maintenance outage stating specifically BIS 2.5, but I suspect it is coming, as one of the AsiaPacific maintenances for this weekend does specifically deal with "BlackBerry Internet Service v2.4 upgrade to v2.5" and "BlackBerry Internet Service v2.5 - feature activation".

We can't be that far behind.

ricpac 06-06-2008 05:34 PM

BIS 2.5 here tonight. I hope it'd turn out okay.

hotburnttoast 06-06-2008 06:48 PM

Any idea when HTML email is gonna work, with all these matienence's

infernox 06-06-2008 09:03 PM

Am I reading this right? Starts at 2 AM and end at 6 AM EDT but only affects 30 mins? Shouldn't be 4 hours?

# Change Window Start Date and Time: 7 June 2008 02:00:00 (EDT)
# Change Window End Date and Time: 7 June 2008 06:00:00 (EDT)
# Estimated Duration of Service Impact: 0 hour(s) and 30 minute(s)

penpower 06-06-2008 09:40 PM

Quote:

Originally Posted by infernox (Post 959695)
Am I reading this right? Starts at 2 AM and end at 6 AM EDT but only affects 30 mins? Shouldn't be 4 hours?

# Change Window Start Date and Time: 7 June 2008 02:00:00 (EDT)
# Change Window End Date and Time: 7 June 2008 06:00:00 (EDT)
# Estimated Duration of Service Impact: 0 hour(s) and 30 minute(s)

I think the keyword is "window", that means it can start anytime from 2am EDT to 5:30am and still be able to finish before or at 6:00am EDT

JSanders 06-07-2008 12:08 AM

^^That is correct. You will see them vary in the duration of service impact from 10 minutes to over an hour, and usually in that same window for North America.

ArtVandelay 06-07-2008 06:00 AM

Neither my wife nor I have gotten emails since about 6 PM Eastern last night. Still nothing. Seems to be well outside the proposed window.

Is there some other issue? She's on AT&T and I'm on Verizon. Both are managed by our companies and we work for different companies (both use BES).

ArtVandelay 06-07-2008 06:02 AM

Scratch that - pulled the batt and when restarted got a whole bunch of emails in as well as new Viigo articles.

tdawg00 06-07-2008 11:30 PM

I wonder why a company based in North America would upgrade the North American BB servers last??

John Clark 06-07-2008 11:34 PM

If there's a problem....it happens there first! ;-)

tdawg00 06-07-2008 11:35 PM

Quote:

Originally Posted by John Clark (Post 960537)
If there's a problem....it happens there first! ;-)


Very true :razz:

JSanders 06-07-2008 11:38 PM

And, I am guessing the larger user base is here in NA. Upgrade the smaller user base first as a testing ground.

jerry12 06-08-2008 12:21 AM

Quote:

Originally Posted by JSanders (Post 960543)
And, I am guessing the larger user base is here in NA. Upgrade the smaller user base first as a testing ground.

that makes scene to me. :smile:


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