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Trafalger Offline
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Default Is ATT Blackberry service down. - 06-09-2008, 12:19 PM

All of my users on ATT Blackberries just got 1000s of delivery failure messages.

Does anyone know if ATT is having issues in the southeast.

Everyone got these:
Sent Date: 08:11 +0000
has not been delivered to the recipient's BlackBerry Handheld.
The returned error status is <GENERAL_ERROR> -----Embedded Message----------End of Embedded Message-----
   
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JSanders Online
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Default 06-09-2008, 12:20 PM

NO problems on my end, or seen any other issues reported today.
   
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Trafalger Offline
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Default 06-09-2008, 12:24 PM

ATT support was no help of course..they had no idea what i was talking about and wanted me to reboot the phone...LOL
   
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JSanders Online
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Default 06-09-2008, 12:25 PM

Have you considered you might have a BES issue? I don't know.

RIM did some BIS maintenance over the weekend, it has all been resolved Sat night.
   
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Trafalger Offline
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Default 06-09-2008, 12:31 PM

Well normally that would be the first place I would look but these are all non-BES BBs.
   
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JSanders Online
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Default 06-09-2008, 12:34 PM

Well, rebooting the device is the best and first thing to do on a BIS service issue.

So AT&T got it right for once.
   
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audit Offline
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Default 06-09-2008, 12:36 PM

Quote:
Originally Posted by JSanders View Post
So AT&T got it right for once.
The sun does shine on a dogs ass once in awhile ;)


audit

Blackberry Outage Mail List. -- Be the one of first to know about RIM and Carrier outages.
   
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Default 06-09-2008, 12:39 PM

If only that would have helped :(

Maybe the BIS is down for ATT because their expecting all those Iphones

20 minutes till the Keynote starts in case your interested
   
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JSanders Online
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Default 06-09-2008, 12:41 PM

Keynote of what?
   
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Trafalger Offline
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Default 06-09-2008, 12:43 PM

Apple Keynote where they announce the Iphone V2 which includes PUSH for Exchange
   
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JSanders Online
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Default 06-09-2008, 12:44 PM

eh :shrugs: Johnny come latelys
   
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jungleland Offline
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Default 06-10-2008, 09:57 PM

I'm not getting messages here on my 8310....ATT


Seems like there is something going on
   
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Default 06-10-2008, 10:11 PM

no problems here
   
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picturemann Offline
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Default ATT 8820 same problems - 06-11-2008, 04:01 PM

receiving no emails or internet service via ATT wireless. Started about a week ago after 5 mos of excellent - okay, satisfactory - service.

The device DOES receive all emails via WiFi and since I'm rarely away from WiFi for long I miss wireless Internet mostly when using Google Maps with my GPS.

Typed with my Itouch in Starbucks.
   
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volsfan Offline
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Default Blackberry / AT&T network down in Southeast? - 06-11-2008, 09:55 PM

Hi, I'm new here. Found this forum out of frustration while searching for any clue on the Internet about why our family's 3 blackberry's on AT&T service have been down all day. Started yesterday with random dropped calls. AT&T support center said there's no reported network problems in our area.
Um, I thought that was the point of calling them to report a problem.
   
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JSanders Online
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Default 06-11-2008, 10:02 PM

volsfan, read this and follow these suggestions, first:

My Email Stopped Arriving - BlackBerryFAQ

and Roll Tide.
   
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