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Old 06-09-2008, 11:19 AM   #1 (permalink)
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Default Is ATT Blackberry service down.

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All of my users on ATT Blackberries just got 1000s of delivery failure messages.

Does anyone know if ATT is having issues in the southeast.

Everyone got these:
Sent Date: 08:11 +0000
has not been delivered to the recipient's BlackBerry Handheld.
The returned error status is <GENERAL_ERROR> -----Embedded Message----------End of Embedded Message-----
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Old 06-09-2008, 11:20 AM   #2 (permalink)
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NO problems on my end, or seen any other issues reported today.
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Old 06-09-2008, 11:24 AM   #3 (permalink)
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ATT support was no help of course..they had no idea what i was talking about and wanted me to reboot the phone...LOL
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Old 06-09-2008, 11:25 AM   #4 (permalink)
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Have you considered you might have a BES issue? I don't know.

RIM did some BIS maintenance over the weekend, it has all been resolved Sat night.
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Old 06-09-2008, 11:31 AM   #5 (permalink)
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Well normally that would be the first place I would look but these are all non-BES BBs.
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Old 06-09-2008, 11:34 AM   #6 (permalink)
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Well, rebooting the device is the best and first thing to do on a BIS service issue.

So AT&T got it right for once.
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Old 06-09-2008, 11:36 AM   #7 (permalink)
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Quote:
Originally Posted by JSanders View Post
So AT&T got it right for once.
The sun does shine on a dogs ass once in awhile ;)
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Win or Lose... Everyone Has Their Fight
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Old 06-09-2008, 11:39 AM   #8 (permalink)
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If only that would have helped :(

Maybe the BIS is down for ATT because their expecting all those Iphones

20 minutes till the Keynote starts in case your interested
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Old 06-09-2008, 11:41 AM   #9 (permalink)
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Keynote of what?
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Old 06-09-2008, 11:43 AM   #10 (permalink)
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Apple Keynote where they announce the Iphone V2 which includes PUSH for Exchange
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Old 06-09-2008, 11:44 AM   #11 (permalink)
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eh :shrugs: Johnny come latelys
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Old 06-10-2008, 08:57 PM   #12 (permalink)
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I'm not getting messages here on my 8310....ATT


Seems like there is something going on
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Old 06-10-2008, 09:11 PM   #13 (permalink)
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no problems here
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Old 06-11-2008, 03:01 PM   #14 (permalink)
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Default ATT 8820 same problems

receiving no emails or internet service via ATT wireless. Started about a week ago after 5 mos of excellent - okay, satisfactory - service.

The device DOES receive all emails via WiFi and since I'm rarely away from WiFi for long I miss wireless Internet mostly when using Google Maps with my GPS.

Typed with my Itouch in Starbucks.
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Old 06-11-2008, 08:55 PM   #15 (permalink)
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Default Blackberry / AT&T network down in Southeast?

Hi, I'm new here. Found this forum out of frustration while searching for any clue on the Internet about why our family's 3 blackberry's on AT&T service have been down all day. Started yesterday with random dropped calls. AT&T support center said there's no reported network problems in our area.
Um, I thought that was the point of calling them to report a problem.
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Old 06-11-2008, 09:02 PM   #16 (permalink)
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volsfan, read this and follow these suggestions, first:

My Email Stopped Arriving - BlackBerryFAQ

and Roll Tide.
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