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Old 06-18-2008, 05:34 AM   #1 (permalink)
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Default Outage - AT&T; June 18

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Is there a planned or unplanned outage for AT&T? My phone has been in GSM and went small edge but has not gone large EDGE for a while. Please advise.

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Old 06-18-2008, 05:41 AM   #2 (permalink)
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Working fine for me in Texas. Have you tried just turning the wireless connection off and on?
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Old 06-18-2008, 05:46 AM   #3 (permalink)
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Quote:
Originally Posted by irockash View Post
Working fine for me in Texas. Have you tried just turning the wireless connection off and on?
Yup - Tried that.
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Old 06-18-2008, 06:52 AM   #4 (permalink)
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No outage has been reported or noticed elsewhere.

Are you running any of the beta 4.5 OS?

**moved to the Data Outages section of the Forum**
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Old 06-18-2008, 07:10 AM   #5 (permalink)
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We saw the same problem just outside of Baton Rouge, La. We are told AT&T in Louisiana is diligently rolling out 3g in previously unsupported areas and were doing network upgrades during that time.
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Old 06-18-2008, 07:37 AM   #6 (permalink)
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Originally Posted by vhato View Post
We saw the same problem just outside of Baton Rouge, La. We are told AT&T in Louisiana is diligently rolling out 3g in previously unsupported areas and were doing network upgrades during that time.
When was this information relayed to you?
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Old 06-18-2008, 07:38 AM   #7 (permalink)
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Quote:
Originally Posted by vhato View Post
We saw the same problem just outside of Baton Rouge, La. We are told AT&T in Louisiana is diligently rolling out 3g in previously unsupported areas and were doing network upgrades during that time.
In other words, are you experiencing this outage today, or was this yesterday or prior?
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Old 06-18-2008, 07:40 AM   #8 (permalink)
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Atlanta is down. 5 users that I have talked to so far.
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Old 06-18-2008, 07:45 AM   #9 (permalink)
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My Director of Emergency Preparedness commonly communicates with an AT&T Tower Engineer and he said a call to him this morning relayed that information. Of course that was in a message sent to me. I will find out more when I get to work.
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Old 06-18-2008, 07:50 AM   #10 (permalink)
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Quote:
Originally Posted by vhato View Post
My Director of Emergency Preparedness commonly communicates with an AT&T Tower Engineer and he said a call to him this morning relayed that information. Of course that was in a message sent to me. I will find out more when I get to work.
I do not understand how the outage only affects my Blackberry and not my other wireless device. It still has data access, but my Blackberry will not go full EDGE....as I am writing this e-mail it went full EDGE but no data.
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Old 06-18-2008, 07:55 AM   #11 (permalink)
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There is definitely a problem with AT&T in Atlanta. All of our users are experiencing problems also.
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Old 06-18-2008, 07:55 AM   #12 (permalink)
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Quote:
Originally Posted by Matt.M View Post
Atlanta is down. 5 users that I have talked to so far.
Same here. That's six.
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Old 06-18-2008, 07:59 AM   #13 (permalink)
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Charlotte area also experiencing issues.
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Old 06-18-2008, 08:00 AM   #14 (permalink)
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Problem here as well in Atlanta. My wife is in Australia and hers is out also. She is on my AT&T account also.

Last edited by LCC : 06-18-2008 at 08:02 AM.
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Old 06-18-2008, 08:14 AM   #15 (permalink)
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I'm on the phone with AT&T Wireless, the representative did inform me that they have an outage for the southeast region. There is no ETA to resolution for this outage. They do have a master ticket open. That is all the information I could get.
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Old 06-18-2008, 08:25 AM   #16 (permalink)
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Lexington Kentucky outage as well.
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Old 06-18-2008, 08:27 AM   #17 (permalink)
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I am in the Atlanta area and also have outage. By that I mean that 'edge' is showing vs. 'EDGE'. This must also affect getting e-mails because I have not received any this morning through the Blackberry, just on my desktop software.
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Old 06-18-2008, 08:27 AM   #18 (permalink)
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Louisville, KY as well
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Old 06-18-2008, 08:31 AM   #19 (permalink)
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Quote:
Trouble Ticket Number: TT000007257842

Severity: High

Description of Issue: Degradation of RIM Blackberry services

Location of Issue: Southeast Markets and surrounding areas

Start Time: June 18, 2008 3:25 AM PDT

Symptoms you MAY experience: Blackberry users may be unable to send or receive messages or may have difficulty connecting to the RIM network

Estimated time of repair: Unknown



UPDATE: This is now a High Level Outage. It is affecting all of the Southeast Markets



Technicians are working towards resolution as quickly as possible. We are sorry for any inconvenience that this may cause. Thank you for your patience as we work towards resolving this issue. If you have any questions, please contact Enterprise Technical Support at 888-334-3787+PIN for more information.
here you go
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Old 06-18-2008, 08:32 AM   #20 (permalink)
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I have "edge" in Alabama:(
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