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Old 06-25-2008, 09:58 AM   #1 (permalink)
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Almost 8am

I have only 1xev and cannot get any Browser links working. None of the weather apps work either.
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Old 06-25-2008, 10:28 AM   #2 (permalink)
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have you done a battery pull? I havent seen anything on data outages.com
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Old 06-25-2008, 10:29 AM   #3 (permalink)
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Verizon in Chicagoland, no problems here
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Old 06-25-2008, 10:29 AM   #4 (permalink)
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Also try resending your service books, VZW all ok in NJ...
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Old 06-25-2008, 10:53 AM   #5 (permalink)
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I have tried the Soft reset program and the alt-shift-del and they did not "fix" anything.

My 8830 is entombed in an otterbox so I only reluctantly actually do a real battery pull but will if necessary.

I just went to BIS site and re-sent service books. I guess I will ask here - how does this work? If I don't connect to their (rim?) site how are service books sent to me? How long before I might see any impact? Still 1xev (lower case)

But thanks for the answers so far.
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Old 06-25-2008, 10:56 AM   #6 (permalink)
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I would do the battery pull. Usually the service books are pretty instant
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Old 06-25-2008, 11:09 AM   #7 (permalink)
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Did REAL battery pull - no change.

Phone works for calling.

Okay, where are all of you Seattle/Verizon users? In a local bar sobbing into your beers? Oh, wait, I meant local COFFEE bars sobbing into your COFFEE!!!!

Last edited by FF2 : 06-25-2008 at 11:11 AM.
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Old 06-25-2008, 11:45 AM   #8 (permalink)
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Maybe they only visit via WAP and thats why no responses ;)
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Old 06-25-2008, 01:03 PM   #9 (permalink)
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Two hours later - finally. I have UPPERCASE 1XEV and a bunch of "service book" emails came in, as well as my test email and another from a friend. Browser works. I did nothing since the REAL battery pull and about an hour after that it was still down. So I have to guess there was something askew.

I have to admit that I do NOT rely on the BB for work. I don't even use it as a cell phone all that often. But this morning there was a reference to an upgrade of 3rd party software and I went "online" to check it out and could not. That is when I found the problem. And the real problem is not being able to find out if there is a problem!!!!

Thanks, all
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Old 06-27-2008, 10:57 AM   #10 (permalink)
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Hmm..my browser is still not working and I am in the Seattle area as well. Done battery pulls and nothin. Guess I'll resend service book? Okay.
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Old 06-27-2008, 11:04 AM   #11 (permalink)
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Quote:
Originally Posted by keatonisballin View Post
Hmm..my browser is still not working and I am in the Seattle area as well. Done battery pulls and nothin. Guess I'll resend service book? Okay.
Internet Browser FAQ - BlackBerryFAQ
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Old 06-27-2008, 11:41 AM   #12 (permalink)
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Okay..finally got them to send. Havent got them yet. Isnt it supposed to be instant?
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Old 06-27-2008, 11:44 AM   #13 (permalink)
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Fairly quick. Did you do a battery pull after the resend?
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Old 06-27-2008, 11:50 AM   #14 (permalink)
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Just did the battery pull. Waitin for it to reboot now.
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Old 06-27-2008, 06:17 PM   #15 (permalink)
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Its a Verizon issue (at least it wasin NYC area when I called them). The tech reported multiple reports of subscribers calling with missing browsers, service books, etc..

My browser was down for 3+ hrs before it miraculously reappeared..
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