Almost 8am

I have only 1xev and cannot get any Browser links working. None of the weather apps work either.

have you done a battery pull? I havent seen anything on data outages.com

Verizon in Chicagoland, no problems here

Also try resending your service books, VZW all ok in NJ...

I have tried the Soft reset program and the alt-shift-del and they did not "fix" anything.

My 8830 is entombed in an otterbox so I only reluctantly actually do a real battery pull but will if necessary.

I just went to BIS site and re-sent service books. I guess I will ask here - how does this work? If I don't connect to their (rim?) site how are service books sent to me? How long before I might see any impact? Still 1xev (lower case)

But thanks for the answers so far.

I would do the battery pull. Usually the service books are pretty instant

Did REAL battery pull - no change.

Phone works for calling.

Okay, where are all of you Seattle/Verizon users? In a local bar sobbing into your beers? Oh, wait, I meant local COFFEE bars sobbing into your COFFEE!!!!

Maybe they only visit via WAP and thats why no responses ;)

Two hours later - finally. I have UPPERCASE 1XEV and a bunch of "service book" emails came in, as well as my test email and another from a friend. Browser works. I did nothing since the REAL battery pull and about an hour after that it was still down. So I have to guess there was something askew.

I have to admit that I do NOT rely on the BB for work. I don't even use it as a cell phone all that often. But this morning there was a reference to an upgrade of 3rd party software and I went "online" to check it out and could not. That is when I found the problem. And the real problem is not being able to find out if there is a problem!!!!

Thanks, all

Hmm..my browser is still not working and I am in the Seattle area as well. Done battery pulls and nothin. Guess I'll resend service book? Okay.

Okay..finally got them to send. Havent got them yet. Isnt it supposed to be instant?

Fairly quick. Did you do a battery pull after the resend?

Just did the battery pull. Waitin for it to reboot now.

Its a Verizon issue (at least it wasin NYC area when I called them). The tech reported multiple reports of subscribers calling with missing browsers, service books, etc..

My browser was down for 3+ hrs before it miraculously reappeared..