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Bob Baron Offline
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Default OKC AT&T BIS Down? July 7 - 07-07-2008, 11:40 AM

Not getting emails this morning.
   
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JSanders Online
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Default 07-07-2008, 11:51 AM

Welcome to the Forums, Bob.

No one has reported any issues.

Have you done a reset, battery pull, etc. ?

1st step to take if device is having problems? - BlackBerryFAQ

How do I reset my BlackBerry? - BlackBerryFAQ
   
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Bob Baron Offline
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Default Thanks.... - 07-07-2008, 12:45 PM

Thanks for the welcome.

The phone is working (BB 8800); just no email.

Will the pull-the-battery-reset cause any loss of stored information?

Hrmmm...I just did an off-on and while off the indicator light in the upper right hand corner is solid green. I can't find any reference to that in the user guide, which amazingly I still have.
   
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Bob Baron Offline
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Default 07-07-2008, 12:49 PM

2nd Hrmmm....Under 'Services Status' BIS is shown as 'Not Connected'
   
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audit Offline
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Default 07-07-2008, 12:50 PM

The user guide is porely written. Doing a battery pull fixes a lot of things and is the first thing my users are trained to do before they call me.


audit

Blackberry Outage Mail List. -- Be the one of first to know about RIM and Carrier outages.
   
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Bob Baron Offline
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Default 07-07-2008, 01:01 PM

Your users are well trained.

The battery pull did the trick.

Many thanks!
   
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