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Old 07-16-2008, 04:08 PM   #1 (permalink)
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Default July 18-19-20 - RIM scheduled outages, Asia Pacific/Europe Middle East

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Commentary: Five RIM scheduled outages in **Asia Pacific** and **Europe Middle East** regions of RIM's world for this coming weekend.
Last week, we notified you of three for the **America's** RIM network... it is comforting to know RIM is keeping our networks nice and tidy!
Thank you,
The DataOutages.com Moderation Team
www.DataOutages.com

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Ticket: BBCHG36667
Service Affected: BlackBerry Relay service Asia Pacific Maintenance Summary: BlackBerry Infrastructure - database administrative maintenance (contingency ticket for BBCHG36167)

Impact: BlackBerry subscribers may be unable to send or receive messages during the maintenance. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing. BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance. Devices may not receive new service books during the maintenance. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN. BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during the maintenance.

Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance.
Ticket Number: BBCHG36667

Change Window Start Date and Time: 19 Jul 2008 11:00:00 (EDT)
Change Window End Date and Time: 19 Jul 2008 15:00:00 (EDT)
Estimated Duration of Service Impact: 0 hour(s) and 4 minute(s)
% of Subscribers Affected: 100
Purpose: Configuration
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Ticket: BBCHG36616
Service Affected: BlackBerry Relay service - EMEA (Europe/Middle East) Maintenance Summary: BlackBerry Infrastructure - database administrative maintenance (contingency ticket for BBCHG36478)
Impact: BlackBerry subscribers may be unable to send or receive messages during the maintenance. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing. BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance. Devices may not receive new service books during the maintenance. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN. BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during the maintenance.
Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance.

Ticket Number: BBCHG36616
Change Window Start Date and Time: 19 Jul 2008 21:00:00 (EDT)
Change Window End Date and Time: 20 Jul 2008 01:00:00 (EDT)
Estimated Duration of Service Impact: 0 hour(s) and 40 minute(s)
% of Subscribers Affected: 100
Purpose: Upgrade
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Ticket: BBCHG36481
Service Affected: BlackBerry All Provisioning service - EMEA (Europe/Middle East) Maintenance Summary: BlackBerry Provisioning System - database administrative maintenance

Impact: BlackBerry subscribers may be unable to register their device or receive new service books during the maintenance. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN. BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance. Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance.

Ticket Number: BBCHG36481
Change Window Start Date and Time: 19 Jul 2008 21:00:00 (EDT)
Change Window End Date and Time: 20 Jul 2008 01:00:00 (EDT)
Estimated Duration of Service Impact: 0 hour(s) and 40 minute(s)
% of Subscribers Affected: 100
Purpose: Upgrade
*****************************************


Ticket: BBCHG36478
Service Affected: BlackBerry Relay service - EMEA (Europe/Middle East) Maintenance Summary: BlackBerry Infrastructure - database administrative maintenance

Impact: BlackBerry subscribers may be unable to send or receive messages during the maintenance. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing. BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance. Devices may not receive new service books during the maintenance. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN. BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during the maintenance.
Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance.

Ticket Number: BBCHG36478
Change Window Start Date and Time: 18 Jul 2008 21:00:00 (EDT)
Change Window End Date and Time: 19 Jul 2008 01:00:00 (EDT)
Estimated Duration of Service Impact: 0 hour(s) and 40 minute(s)
% of Subscribers Affected: 100
Purpose: Upgrade
*****************************************


Ticket: BBCHG34469
Service Affected: BlackBerry All Provisioning service Asia Pacific Maintenance Summary: BlackBerry Provisioning System - software update

Impact: BlackBerry subscribers may be unable to register their device or receive new service books during the maintenance. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN. BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance. Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance.

Ticket Number: BBCHG34469
Change Window Start Date and Time: 18 Jul 2008 11:00:00 (EDT)
Change Window End Date and Time: 18 Jul 2008 15:00:00 (EDT)
Estimated Duration of Service Impact: 4 hour(s) and 0 minute(s)
% of Subscribers Affected: 100
Purpose: Upgrade
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