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Old 12-28-2008, 10:33 AM   #1 (permalink)
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Does anyone else have problems with SOS showing on their AT&T BB? All other phones in the house are working fine and I"ve been on hold with AT&T for the last 45 minutes.

Yes I've pulled the battery also.
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Old 12-28-2008, 10:44 AM   #2 (permalink)
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yes, I have the exact problem. I put my sim into an older Moto, it can call out but cannnot received any incoming. Other Att cells in the house are now working fine, one had intermittant probs earlier, but is fine now.

Are you getting any answers from ATT?
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Old 12-28-2008, 10:45 AM   #3 (permalink)
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still on hold, was told holdtime was 7 minutes.
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Old 12-28-2008, 10:54 AM   #4 (permalink)
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I think the ATT BIS is down in Michigan (Novi area). I have no connection after a few battery pulls. Hopefully it comes back soon :O)
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Old 12-28-2008, 10:58 AM   #5 (permalink)
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Under Services Status, my Mobile Network Provider is showing T-Mobile and nothing else is showing up, not even my BES is showing as being active. I'm having issues staying connected to the internet so I can't login to my BES at the office to see if it's having any issues.

I'm using my wife's razor to call AT&T and i'm still sitting on hold
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Old 12-28-2008, 11:06 AM   #6 (permalink)
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im north of you and had no problems at all but with the 40 mph winds maybe worse in the Detroit area
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Old 12-28-2008, 11:17 AM   #7 (permalink)
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winds have calmed. I'm in Oxford. They just answered and are trying to tell me it's my IMEI number and it's been reported stolen.
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Old 12-28-2008, 11:21 AM   #8 (permalink)
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Ohio here and having issues.
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Old 12-28-2008, 11:21 AM   #9 (permalink)
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holy cow...that's the way to handle a problem. typical att, divert to attention to something else.

I am in the Mt. Clemens area
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Old 12-28-2008, 11:22 AM   #10 (permalink)
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I'm at work and one of my co workers had this problem. I had no blackberry connection on my bold but she just had an sos. Everything is working fine now.
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Old 12-28-2008, 11:27 AM   #11 (permalink)
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Now they are waiting for technical services to come on the line. Other then that, no clue of what's happening.
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Old 12-28-2008, 11:27 AM   #12 (permalink)
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I'm near Cleveland, Ohio. I had a lower-case "3g" for a while, I just cycled the mobile network connection and now have the capital "3G" along with the symbol that indicates a connection to the Blackberry infrastructure... but no messages have come through yet.
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Old 12-28-2008, 11:39 AM   #13 (permalink)
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AT&T has confirmed that there is a voice and data outage in Michigan and surrounding area's. No ETA at this time.
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Old 12-28-2008, 11:40 AM   #14 (permalink)
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Well, I just got the howardforums email from your response... so maybe things are coming back up?
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Old 12-28-2008, 11:51 AM   #15 (permalink)
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Quote:
Originally Posted by lraed74 View Post
Ohio here and having issues.
Central Ohio, having issues getting beyond '3g' but I can get full blown 'EDGE' since 12:30PM.

Last edited by Shaun : 12-28-2008 at 11:54 AM.
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Old 12-28-2008, 12:12 PM   #16 (permalink)
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I have the same issue - I am in Oxford too - seems the high winds we had may have taken out a tower. I switched the sim from my wifes phone but it still did not work, trouble is, hers is still working. I dont have the BB service either.

I ve been on hold for 30 mins.

done the batt pull several times too. very annoying!

Last edited by magiaone : 12-28-2008 at 12:13 PM.
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Old 12-28-2008, 12:18 PM   #17 (permalink)
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Just came back - I have the GSM in caps. Keeps trying to grab a signal. I assume they are working onit so I hung on on the service line.

FYI Off hours calling number is 1866 801 3600 for ATT.

(Now it just went to SOS again!)
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Old 12-28-2008, 12:38 PM   #18 (permalink)
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3G with BIS connectivity has been restored in my area (Central Ohio).
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Old 12-28-2008, 12:59 PM   #19 (permalink)
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Still not up - Good job theres no emergency!

I have the T mobile signal too - WTH? whys that?
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Old 12-28-2008, 01:12 PM   #20 (permalink)
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I've been wondering the same thing on mine also magiaone.
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