Intermediate East Coast Data Outage Problems - BlackBerryForums.com : Your Number One BlackBerry Community

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audit Offline

BlackBerry Extraordinaire

Posts: 1,093

Join Date: Apr 2005

Location: Michigan

Model: 9700

Carrier: AT&T

Intermediate East Coast Data Outage Problems - 01-06-2009, 10:52 AM

People are reporting on the East coast they are having intermediate problems with data on mostly 3G devices but some are also having problems on EDGE devices. As we learn more about this, we'll let you know.

If anyone has any other information, please contact me via PM.

Thank You

audit
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audit Offline

BlackBerry Extraordinaire

Posts: 1,093

Join Date: Apr 2005

Location: Michigan

Model: 9700

Carrier: AT&T

01-06-2009, 11:01 AM

Confirmation from AT&T they are having data issues.

Trouble Ticket Number: TT000009359644

Severity: High

Description of Issue: Degradation of GPRS/UMTS service

Location of Issue: Northeast and surrounding areas

Start Time: Jan 06 2009 07:19 AM EST

Symptoms you MAY experience: Some customers may experience gaps in coverage or difficulty connecting to the network.

Estimated time of repair: Unknown

Technicians are working towards resolution as quickly as possible. We are sorry for any inconvenience that this may cause. Thank you for your patience as we work towards resolving this issue. If you have any questions, please contact Enterprise Technical Support at 888-334-3787+PIN for more information.

audit
Blackberry Outage Mail List. -- Be the one of first to know about RIM and Carrier outages.

Last edited by audit : 01-06-2009 at 11:04 AM.

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WickedBez Offline Thumbs Must Hurt Posts: 65 Join Date: Dec 2007 Location: Massachusetts Model: 9530 PIN: N/A Carrier: Verizon	01-08-2009, 02:55 PM Verizon is having issues too. Odd Chris BES Admin

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WickedBez Offline Thumbs Must Hurt Posts: 65 Join Date: Dec 2007 Location: Massachusetts Model: 9530 PIN: N/A Carrier: Verizon	01-08-2009, 03:22 PM A few of my users just got email. Chris BES Admin

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