02-11-2009, 05:48 PM
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after the run-a-round with verizon tech support about resending my service books and battery pull which i told them i had done multiple times they finally admitted that they were aware of a service bulletin that told of email trouble with RIM. they "dont usually offer this info to customers" is what i was told when i mentioned multiple complaints from people all over the country. they "may offer compesation if we cannot resolve this issue".