BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 02-11-2009, 06:48 PM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Jan 2008
Model: 8330
Carrier: verizon
Posts: 34
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default call your cell phone provider

Please Login to Remove!

after the run-a-round with verizon tech support about resending my service books and battery pull which i told them i had done multiple times they finally admitted that they were aware of a service bulletin that told of email trouble with RIM. they "dont usually offer this info to customers" is what i was told when i mentioned multiple complaints from people all over the country. they "may offer compesation if we cannot resolve this issue".
Old 02-12-2009, 09:10 AM   #2 (permalink)
New Member
Join Date: Aug 2007
Model: Curve
Carrier: AT&T
Posts: 12
Post Thanks: 0
Thanked 0 Times in 0 Posts

I called AT&T during the outage yesterday and complained to the CSR about the every other day outage that happened these past two weeks. She offered $25 credit off my current bill which I told her I would take it for now until the next outage happens.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.