BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-12-2009, 02:49 PM   #1 (permalink)
Thumbs Must Hurt
 
d33pa's Avatar
 
Join Date: Nov 2006
Model: 9780
OS: 6.0.0.359
Carrier: Rogers BIS/BES/BES
Posts: 92
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default BB PIN and Messenger outage 12 Feb

Please Login to Remove!

Wirelessly posted (Bold)

Seems Rogers ? Blackberry messenger is not working at this moment. I have confirmed this on 3 different ? Blackberry. 2 on bis and one on bes. Surprised no one else has posted anything on this.
Offline  
Old 02-12-2009, 02:50 PM   #2 (permalink)
Whoever
 
audit's Avatar
 
Join Date: Apr 2005
Location: Michigan
Model: xxxx
Carrier: AT&T
Posts: 1,219
Post Thanks: 38
Thanked 0 Times in 0 Posts
Exclamation Rogers - toronto bb pin not working

ROGERS pinning (pin to pin)not working montreal and toronto

Been down at least 30mins, 1:51 was last successful transmission

tried from 3 different devices and accounts.

Comments: http://blog.dataoutages.com/2009/02/...n-not-working/
__________________
audit

Win or Lose... Everyone Has Their Fight
Offline  
Old 02-12-2009, 02:55 PM   #3 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,876
Post Thanks: 3
Thanked 75 Times in 56 Posts
Default

Just received this from Rogers:

The Rogers Enterprise Service Centre has been advised of the following unplanned outage :

Notification Type: Unplanned (New)

Service Affected: Mobitex/GPRS/EDGE/HSDPA Blackberry

Area Affected: National

Start Date: Thursday, February 12th, 2009
Start Time: 01:26 PM (EST)
End Date: No ETTR available at this time
End Time: No ETTR available at this time

Work Summary: Customers with Blackberry devices may experience delays in receiving PIN messages and may receive an "x" when sending PIN messages.

Additional Comments/Update: RIM is currently working on resolving this issue.
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 02-12-2009, 03:01 PM   #4 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,876
Post Thanks: 3
Thanked 75 Times in 56 Posts
Default

I just posted an update here:

http://www.blackberryforums.com/netw...t-working.html
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 02-12-2009, 03:06 PM   #5 (permalink)
Magic Bananas
 
ifonline's Avatar
 
Join Date: Jan 2006
Location: Braselton, Georgia
Model: iP4S
OS: 5.1
Carrier: Verizon
Posts: 2,350
Post Thanks: 1
Thanked 54 Times in 45 Posts
Default

Maybe coincidence, but BBM isn't working in Atlanta on AT&T for me and others at the moment.
__________________
Ian

Semper Fi 3/2/2
"Wow" is now overused. Therefore, I will use "Magic bananas" instead.
Offline  
Old 02-12-2009, 03:08 PM   #6 (permalink)
Whoever
 
audit's Avatar
 
Join Date: Apr 2005
Location: Michigan
Model: xxxx
Carrier: AT&T
Posts: 1,219
Post Thanks: 38
Thanked 0 Times in 0 Posts
Default

Sent to the list.
__________________
audit

Win or Lose... Everyone Has Their Fight
Offline  
Old 02-12-2009, 03:29 PM   #7 (permalink)
Thumbs Must Hurt
 
Join Date: Nov 2007
Location: Philly
Model: 8330
OS: 4.5.0.77
PIN: N/A
Carrier: VZW
Posts: 151
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BB Messenger Malfunctioning

My BB Messenger won't send messages while receiving is intermittent and its also returning an unreachable status for all of my contacts. I resent service books and did a soft reset using the program (not battery pull). Any ideas?

I am trying to have a BB Messenger argument with my wife and if enough time lapses without a response she will technically get the last word. I can't have that happen.

All other communications seem to be working fine.
Offline  
Old 02-12-2009, 03:33 PM   #8 (permalink)
New Member
 
Join Date: Jun 2007
Model: 8310
PIN: N/A
Carrier: att
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i'm having the same issue (without the wife part lol)..

tried a soft reset and hard reset along with service books to no avail, anybody else?
Offline  
Old 02-12-2009, 03:36 PM   #9 (permalink)
iPhone Mod!
 
zerog46's Avatar
 
Join Date: May 2007
Location: In a House
Model: 9650
Carrier: VZW Bold
Posts: 6,773
Post Thanks: 25
Thanked 10 Times in 10 Posts
Default

There is an outage.
__________________
Life is not holding a good hand. Life is playing a poor hand well.
Offline  
Old 02-12-2009, 03:38 PM   #10 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2005
Model: 9800
Carrier: Rogers
Posts: 158
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i'm tlking to them now, they said its everywhere
Offline  
Old 02-12-2009, 03:39 PM   #11 (permalink)
Retired BBF Moderator
 
Shaun's Avatar
 
Join Date: Oct 2007
Model: 9700
OS: 5.0.0.296
Carrier: at&t
Posts: 2,384
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

AT&T BBM or PIN non functional in Central Ohio since 2:10PM ET. Only GPRS showing on phone, since battery pull 30 minutes ago.
__________________

Last edited by Shaun : 02-12-2009 at 03:42 PM.
Offline  
Old 02-12-2009, 03:41 PM   #12 (permalink)
Knows Where the Search Button Is
 
Join Date: Nov 2008
Model: 9700
OS: 5.0.0.862
PIN: eapple
Carrier: AT&T
Posts: 25
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Same thing here in LA... I am on AT&T and having issues sending BBM to other carriers....
Offline  
Old 02-12-2009, 03:52 PM   #13 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,876
Post Thanks: 3
Thanked 75 Times in 56 Posts
Default

Rec'd and update from Rogers at 3:42pm Eastern time. Update is they are still working on it, no ETA for a resolution.
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 02-12-2009, 03:58 PM   #14 (permalink)
Thumbs Must Hurt
 
he1neken's Avatar
 
Join Date: Jul 2005
Location: Toronto, ON
Model: 9000
OS: 4.6.0.162
Carrier: Rogers
Posts: 112
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Just started receiving PIN messages again. Sending is very slow, but eventually shows as delivered.
Offline  
Old 02-12-2009, 03:59 PM   #15 (permalink)
Thumbs Must Hurt
 
d33pa's Avatar
 
Join Date: Nov 2006
Model: 9780
OS: 6.0.0.359
Carrier: Rogers BIS/BES/BES
Posts: 92
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Wirelessly posted (Bold)

Bbm is somewhat working now. Not sure if its intermittent, but managed to get a couple conversations in... Slow though, maybe the system is trying to catch up.
Offline  
Old 02-12-2009, 04:11 PM   #16 (permalink)
Thumbs Must Hurt
 
Join Date: Jan 2008
Location: SoCal
Model: 8900
OS: 4.6.1.231
PIN: N/A
Carrier: AT&T
Posts: 107
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

im on att in los angeles county. my frends on verizon are out as well
Offline  
Old 02-12-2009, 04:12 PM   #17 (permalink)
BlackBerry Extraordinaire
 
Giselle9938's Avatar
 
Join Date: Mar 2006
Location: Puerto Rico, isla del encanto.
Model: none
Carrier: a Cheap company that I'll leave very soon
Posts: 1,239
Post Thanks: 3
Thanked 3 Times in 2 Posts
Default

I'm in Puerto Rico and I don't had any Issues with local users but I tried to sent messages to people outside the Island and I couldn't

Now BBM is working but sending is really slow.
__________________
"Let love and faithfulness never leave you; bind them around your neck, write them on the tablet of your heart" Proverbs 3:3
Offline  
Old 02-12-2009, 04:14 PM   #18 (permalink)
Thumbs Must Hurt
 
RogersBTSC's Avatar
 
Join Date: Aug 2008
Location: Nova Scotia
Model: Bold
OS: 4.6
PIN: N/A
Carrier: Rogers
Posts: 112
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

From: BlackBerry Network Notifications [mailto:notifications@blackberry.net]
Sent: Thursday, February 12, 2009 2:27 PM
To: [email address]
Subject: BB113722 (New) S3 Severity Incident for BlackBerry PIN to PIN service for subscribers of *The Americas Network (MULT)




Impact: BlackBerry subscribers may experience delays in receiving PIN messages and may receive an "x" when sending PIN messages. [0744]

Ticket Number: BB113722

Incident Window Start Date and Time: 12 February 2009 13:26:24 (EST).
Duration: Ongoing

The BlackBerry Support team is working toward resolution as quickly as possible. We apologize for any inconvenience and thank you for your patience during this time.

EST = GMT - 5 hours
EDT = GMT - 4 hours
AEST = GMT + 10 hours


International issue,happening only in the americas at this point.

Im working at rogers Blackberry tech...we've been advised it is a severe issue with no ETA.
Offline  
Old 02-12-2009, 04:16 PM   #19 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2007
Model: 8900
PIN: 24AA9CFE
Carrier: t mobile
Posts: 23
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'm in Michigan no bb messenger. On T-Mobile
Offline  
Old 02-12-2009, 04:17 PM   #20 (permalink)
Thumbs Must Hurt
 
RogersBTSC's Avatar
 
Join Date: Aug 2008
Location: Nova Scotia
Model: Bold
OS: 4.6
PIN: N/A
Carrier: Rogers
Posts: 112
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

This is getting insane,every 2nd call i get is for PIN!!! AHHHH!
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.