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Old 02-12-2009, 01:49 PM   #1 (permalink)
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Default BB PIN and Messenger outage 12 Feb

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Seems Rogers ? Blackberry messenger is not working at this moment. I have confirmed this on 3 different ? Blackberry. 2 on bis and one on bes. Surprised no one else has posted anything on this.
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Old 02-12-2009, 01:50 PM   #2 (permalink)
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Exclamation Rogers - toronto bb pin not working

ROGERS pinning (pin to pin)not working montreal and toronto

Been down at least 30mins, 1:51 was last successful transmission

tried from 3 different devices and accounts.

Comments: http://blog.dataoutages.com/2009/02/...n-not-working/
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Old 02-12-2009, 01:55 PM   #3 (permalink)
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Just received this from Rogers:

The Rogers Enterprise Service Centre has been advised of the following unplanned outage :

Notification Type: Unplanned (New)

Service Affected: Mobitex/GPRS/EDGE/HSDPA Blackberry

Area Affected: National

Start Date: Thursday, February 12th, 2009
Start Time: 01:26 PM (EST)
End Date: No ETTR available at this time
End Time: No ETTR available at this time

Work Summary: Customers with Blackberry devices may experience delays in receiving PIN messages and may receive an "x" when sending PIN messages.

Additional Comments/Update: RIM is currently working on resolving this issue.
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Old 02-12-2009, 02:01 PM   #4 (permalink)
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I just posted an update here:

http://www.blackberryforums.com/netw...t-working.html
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Old 02-12-2009, 02:06 PM   #5 (permalink)
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Maybe coincidence, but BBM isn't working in Atlanta on AT&T for me and others at the moment.
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Old 02-12-2009, 02:08 PM   #6 (permalink)
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Sent to the list.
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Old 02-12-2009, 02:29 PM   #7 (permalink)
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Default BB Messenger Malfunctioning

My BB Messenger won't send messages while receiving is intermittent and its also returning an unreachable status for all of my contacts. I resent service books and did a soft reset using the program (not battery pull). Any ideas?

I am trying to have a BB Messenger argument with my wife and if enough time lapses without a response she will technically get the last word. I can't have that happen.

All other communications seem to be working fine.
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Old 02-12-2009, 02:33 PM   #8 (permalink)
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i'm having the same issue (without the wife part lol)..

tried a soft reset and hard reset along with service books to no avail, anybody else?
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Old 02-12-2009, 02:36 PM   #9 (permalink)
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There is an outage.
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Old 02-12-2009, 02:38 PM   #10 (permalink)
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i'm tlking to them now, they said its everywhere
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Old 02-12-2009, 02:39 PM   #11 (permalink)
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AT&T BBM or PIN non functional in Central Ohio since 2:10PM ET. Only GPRS showing on phone, since battery pull 30 minutes ago.
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Old 02-12-2009, 02:41 PM   #12 (permalink)
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Same thing here in LA... I am on AT&T and having issues sending BBM to other carriers....
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Old 02-12-2009, 02:52 PM   #13 (permalink)
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Rec'd and update from Rogers at 3:42pm Eastern time. Update is they are still working on it, no ETA for a resolution.
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Old 02-12-2009, 02:58 PM   #14 (permalink)
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Just started receiving PIN messages again. Sending is very slow, but eventually shows as delivered.
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Old 02-12-2009, 02:59 PM   #15 (permalink)
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Wirelessly posted (Bold)

Bbm is somewhat working now. Not sure if its intermittent, but managed to get a couple conversations in... Slow though, maybe the system is trying to catch up.
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Old 02-12-2009, 03:11 PM   #16 (permalink)
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im on att in los angeles county. my frends on verizon are out as well
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Old 02-12-2009, 03:12 PM   #17 (permalink)
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I'm in Puerto Rico and I don't had any Issues with local users but I tried to sent messages to people outside the Island and I couldn't

Now BBM is working but sending is really slow.
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Old 02-12-2009, 03:14 PM   #18 (permalink)
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From: BlackBerry Network Notifications [mailto:notifications@blackberry.net]
Sent: Thursday, February 12, 2009 2:27 PM
To: [email address]
Subject: BB113722 (New) S3 Severity Incident for BlackBerry PIN to PIN service for subscribers of *The Americas Network (MULT)




Impact: BlackBerry subscribers may experience delays in receiving PIN messages and may receive an "x" when sending PIN messages. [0744]

Ticket Number: BB113722

Incident Window Start Date and Time: 12 February 2009 13:26:24 (EST).
Duration: Ongoing

The BlackBerry Support team is working toward resolution as quickly as possible. We apologize for any inconvenience and thank you for your patience during this time.

EST = GMT - 5 hours
EDT = GMT - 4 hours
AEST = GMT + 10 hours


International issue,happening only in the americas at this point.

Im working at rogers Blackberry tech...we've been advised it is a severe issue with no ETA.
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Old 02-12-2009, 03:16 PM   #19 (permalink)
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I'm in Michigan no bb messenger. On T-Mobile
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Old 02-12-2009, 03:17 PM   #20 (permalink)
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This is getting insane,every 2nd call i get is for PIN!!! AHHHH!
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