April 13th AT&T RIM National Outage - BlackBerryForums.com : Your Number One BlackBerry Community

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(#1 (permalink))

nyc_dude Offline

Knows Where the Search Button Is

Posts: 16

Join Date: Feb 2007

Location: NYC ---> Los Angeles, CA

Model: 9000

Carrier: AT&T - BB Bold as Love

April 13th AT&T RIM National Outage - 04-13-2009, 03:12 PM

AT&T confirmed a Nationwide RIM Blackberry Email outage on April 13th at 10:00 am PDT.

Call AT&T and they will literally BS with you for an hour as they go down the list of idiotic options. Send yourself any email. Test your Internet Connection. Resend Service Books. Can we call you on another Phone, so you have two phones against your skull. I can't connect you with RIM unless I go down my checklist. Yada Yada Yada.

BTW DON'T delete your Email Service Books...

Good luck logging into BIS...

Let the BG know...so he can RANT against RIM and AT&T.

I just thought I was becoming unpopular, no email for 3 days.

Cheers

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(#2 (permalink))

esskay Offline

Knows Where the Search Button Is

Posts: 19

Join Date: Sep 2007

Model: 8300

PIN: N/A

Carrier: AT&T

04-13-2009, 03:21 PM

Same here.

AT&T / Curve / Los Angeles area

Last BIS email I received (Yahoo) was 0848 PT 13 Apr
Haven't received any Gmail/BIS emails today 13 Apr

Sent email (Yahoo/BIS) from device successfully. Was able to retrieve via computer but doesn't show up on device.

BES working fine.

Did all usual things (hard reset, HRT, service books)

Last edited by esskay : 04-13-2009 at 03:22 PM.

(#3 (permalink))

jpjr Offline Knows Where the Search Button Is Posts: 24 Join Date: Feb 2009 Model: 9530 PIN: N/A Carrier: verizon	04-13-2009, 03:21 PM It's Verizon also. RIM must be updating again. OS - BBcrackmans Hybrid 3.5 Last edited by jpjr : 04-13-2009 at 03:23 PM.

(#4 (permalink))

Thatzmister2u Offline

BBF Moderator

Posts: 5,844

Join Date: Feb 2007

Location: Nor Cal

Model: 9000

PIN: ups! ;)

Carrier: AT&T

04-13-2009, 03:22 PM

Quote:

Originally Posted by nyc_dude

No emails for three days? I would implode. @blackberry address working just fine. Gmail is either not working or slow but I did receive Gmail at 9:20 am today. I'm on ATT in Nor Cal.

Unlocked | AT&T BES
*gasp* Un-protected...

www.horizonwirelessonline.com - Unlocks and Repairs

(#5 (permalink))

zerog46 Offline BBF Moderator Posts: 5,873 Join Date: May 2007 Location: The Garden State Model: Tour OS: 5. somtin PIN: 90210 Carrier: VZW - BIS	04-13-2009, 03:24 PM Not down on VZW for me on the East Coast. Get all your News - BlackBerry News / Need Help - BlackBerry FAQ Horizon Wireless - For all your Wireless Needs Twitter: http://twitter.com/zerog46

(#6 (permalink))

AllanRosen Offline Thumbs Must Hurt Posts: 144 Join Date: Oct 2006 Model: 9000 Carrier: AT&T	04-13-2009, 03:28 PM No GMail on two different blackberries for the last couple of hours. New York City-- ATT.

(#7 (permalink))

audit Offline BlackBerry Extraordinaire Posts: 1,074 Join Date: Apr 2005 Location: Michigan Model: 9xxx Carrier: AT&T	04-13-2009, 03:31 PM We haven't received 1 single notice about this to the mail lists and normally something like this, "National Outage" we'd been swamped with emails by now. audit Blackberry Outage Mail List. -- Be the one of first to know about RIM and Carrier outages. My day to day life.

(#8 (permalink))

jefwic Offline Thumbs Must Hurt Posts: 137 Join Date: Jul 2005 Model: 9530 Carrier: Bell	04-13-2009, 03:37 PM Only bell.blackberry.net emails coming through all other emails down last couple hours. On Bell in Calgary.

(#9 (permalink))

jgold47 Offline Knows Where the Search Button Is Posts: 28 Join Date: Mar 2007 Location: Detroit, MI Model: 8330 OS: 4.5 Carrier: Verizon	04-13-2009, 03:38 PM no gmail since 1pm EST VZW MI. BES running slow. resent service books and got the activation, but still no email

(#10 (permalink))

Derekj Offline

New Member

Posts: 12

Join Date: Dec 2008

Model: 9530

PIN: N/A

Carrier: verizon

VZW Email Outage - Atlanta 4/13/09 - 04-13-2009, 03:39 PM

I haven't had any success with Email on the VZW network for hours. The "Email Settings" application will not initialize most of the time ("your device encountered a problem with this application's server"). OCCASIONALLY the email settings app will launch and I try to reenter one email account password to sort of force update it, and I get the same error message.

no way RIM is not having some sort of problem right now.

DJ

(#11 (permalink))

AllanRosen Offline Thumbs Must Hurt Posts: 144 Join Date: Oct 2006 Model: 9000 Carrier: AT&T	04-13-2009, 03:47 PM My att.blackberry.net address is working. My AOL and GMail addresses are not working. Can't sign on to the web site to do any maintenance. Last edited by AllanRosen : 04-13-2009 at 03:48 PM.

(#12 (permalink))

JSanders Offline BBF Moderator Posts: 37,790 Join Date: Oct 2004 Location: North of the moss line Model: 9xx0 OS: 4.7sumtin PIN: t low Carrier: Cingular/AT&T	04-13-2009, 03:48 PM NO mail here since 12:52 Central time, Birmingham, AL on BIS AT&T My Tmobile account is up and good. Follow JSanders on Twitter • BlackBerryForums Shortcut Apps for your BB! -->>Click here for FAQ answers to many BB Questions \| Click Here for Stinsonddog's Tip Site! BBF Members: Unlock your BlackBerry - Supplies/Parts with Horizon Wireless

(#13 (permalink))

trlightning Offline Knows Where the Search Button Is Posts: 20 Join Date: Jul 2008 Location: Tampa Model: 8900 OS: 5.0.0.348 PIN: N/A Carrier: T-Mobile	04-13-2009, 03:50 PM No BIS e-mail on my T-Mobile since around 1 p.m. EDT. Resent service books, got activation e-mails, etc., but no mail coming through.

(#14 (permalink))

zero7404 Offline

BlackBerry Extraordinaire

Posts: 1,087

Join Date: Apr 2007

Location: tri-state

Model: 9530

OS: 5.0.0.328

PIN: n/a

Carrier: tmob

04-13-2009, 03:57 PM

looks like the service is down for me as well. tried to access the BIS from my-tmo...instead there's a blank white page every time i reload.

got a few gmails in my outlook and wondered y they didn't appear on the phone...

what was the ETA on this outage ?

AIM//App World//BEIKS Dictionary//DataVault//GPS Tracker//MissingLight//QuickLaunch//StormLevel Pro//StormLight//Tetris//VA Wallpaper Changer

(#15 (permalink))

Dubdub Offline BBF Moderator Posts: 8,368 Join Date: Nov 2005 Location: New Hampshire Model: 9000 OS: 4.6 PIN: Ask Carrier: ATT	04-13-2009, 04:02 PM Down in NH-MA as well. Last inbound at 1:00 PM EDT. The att.blackberry.net appears to work as I sent a test message, but nothing inbound. -->>Click here for FAQ answers to many BB Questions -->>Click Here for Stinsonddog's Tip Site!

(#16 (permalink))

d33pa Offline Thumbs Must Hurt Posts: 61 Join Date: Nov 2006 Model: 9000 OS: 4.6.0.247 Carrier: Rogers BIS/BES	04-13-2009, 04:03 PM rogers 1pm PDT, no go on BIS. My BES seems to be fine though. Western Canada.

(#17 (permalink))

DuckWingDuck Offline CrackBerry Addict Posts: 807 Join Date: Feb 2006 Location: Irvine, CA Model: 8700g Carrier: TMO	04-13-2009, 04:04 PM I went down around 10a PDT. Same as everybody else, tried to resend service books to no avail.

(#18 (permalink))

redhandeddenial Offline Thumbs Must Hurt Posts: 80 Join Date: Oct 2007 Location: hburg, va Model: 8130 OS: 4.5.0.89 PIN: N/A Carrier: vzw	04-13-2009, 04:16 PM no emails and cannot log in to bis vzw in central va

(#19 (permalink))

stl_lacrosse Offline Thumbs Must Hurt Posts: 72 Join Date: Aug 2008 Location: Broomfield, CO Model: 3GS PIN: I'd tell you but then I'd have to kill you. Carrier: At&T w iPhone 3GS	No BIS/BES in Denver/Boulder - 04-13-2009, 04:17 PM I did not receive an e-mail all day, until about 10 min ago, I was flooded. Now it is not working again..

(#20 (permalink))

DuckWingDuck Offline CrackBerry Addict Posts: 807 Join Date: Feb 2006 Location: Irvine, CA Model: 8700g Carrier: TMO	04-13-2009, 04:21 PM Just received some backlogged messages, 1:20p PDT. Keeping fingers crossed!

(#21 (permalink))

macflauaus Offline Knows Where the Search Button Is Posts: 48 Join Date: Oct 2005 Model: 8130 Carrier: Verizon	04-13-2009, 04:25 PM No BIS in St. Louis area. Went down around 12PM Central and emails have been almost nonexistant. I've gotten one since then.

(#22 (permalink))

Sageca1 Offline Knows Where the Search Button Is Posts: 27 Join Date: Jan 2009 Location: Canada Model: 8330 PIN: N/A Carrier: Bell	04-13-2009, 04:26 PM No email for the past 2 hours in Northern Ontario with Bell. Anyone know what is happening?

(#23 (permalink))

trlightning Offline Knows Where the Search Button Is Posts: 20 Join Date: Jul 2008 Location: Tampa Model: 8900 OS: 5.0.0.348 PIN: N/A Carrier: T-Mobile	04-13-2009, 04:30 PM Two messages on T-Mobile trickled in... one that was sent at 1:20 p.m. was received at 4:22. Hopefully all will be up soon.

(#24 (permalink))

VABBUser68 Offline New Member Posts: 2 Join Date: Apr 2009 Model: 8310 PIN: N/A Carrier: AT&T	Thanks 4 the info... - 04-13-2009, 04:34 PM Last email I got was at 12:28 pm EDT. I'm near Richmond, VA on AT&T. Got on BIS and sent service books, but the only email I'm getting is for my actual BlackBerry account. No Hotmail, no Verizon and no work email through OWA (which is the important one).

(#25 (permalink))

Raptor464 Offline BlackBerry OS Guru Posts: 2,028 Join Date: Aug 2008 Location: Northwest Indiana Model: 9xx0 OS: 5.0.0.3xx Carrier: American Telephone & Telegraph Company	04-13-2009, 04:35 PM BIS is down here in Northwest Indiana. I didn't even notice until I read this. BlackBerry 9000: OS 5.0.0.314/348 hybrid BlackBerry 9530: OS 5.0.0.328 Dual Boot: Windows XP SP3 & Ubuntu 9.10 Karmic Koala Follow me on Twitter: http://twitter.com/Raptor464

(#26 (permalink))

infamousdior Offline New Member Posts: 1 Join Date: Jan 2009 Model: 8320 PIN: N/A Carrier: t-mobile	Blackberry Outage.... - 04-13-2009, 04:43 PM Yes the outage is affecting T-MOBILE here in Dallas Texas Market as well... Source Tmobile Engenieer Dept. DFW Southwest

(#27 (permalink))

Derekj Offline New Member Posts: 12 Join Date: Dec 2008 Model: 9530 PIN: N/A Carrier: verizon	04-13-2009, 04:45 PM VZW email has been down in Atlanta since about 1PM. I'm not even going to bother calling Verizon because I'm sure I will just get the runaround.

(#28 (permalink))

mas90guru Offline CrackBerry Addict Posts: 640 Join Date: Dec 2004 Location: Connecticut Model: 9000 Carrier: AT&T	04-13-2009, 04:45 PM Down for T-Mobile since around 10ish and down with AT&T since around noon or 1. Can send but not receive. Can browse the web not problem. Issue appears localized to email and both of my BB devices did not go out at the same time. Email was flowing earlier in the morning to both. http://www.s-consult.com Schulz Consulting Sage MAS 90 and MAS 200 Support and Consulting

(#29 (permalink))

macflauaus Offline Knows Where the Search Button Is Posts: 48 Join Date: Oct 2005 Model: 8130 Carrier: Verizon	04-13-2009, 04:47 PM Now my @vzw.blackberry.net account is back but nothing else. Got an influx of messages from my other accounts, but it's gone now.

(#30 (permalink))

Dubdub Offline BBF Moderator Posts: 8,368 Join Date: Nov 2005 Location: New Hampshire Model: 9000 OS: 4.6 PIN: Ask Carrier: ATT	04-13-2009, 04:51 PM Got 4 at 4:33 PM EDT. Maybe it is coming back s l o w l y? -->>Click here for FAQ answers to many BB Questions -->>Click Here for Stinsonddog's Tip Site!

(#31 (permalink))

VABBUser68 Offline New Member Posts: 2 Join Date: Apr 2009 Model: 8310 PIN: N/A Carrier: AT&T	04-13-2009, 05:03 PM I just got hit with 43 emails between my four accounts, so maybe it's coming back online.

(#32 (permalink))

vliou Offline Platinum Sponsor Posts: 288 Join Date: Apr 2006 Model: 8330 Carrier: Telus	04-13-2009, 05:08 PM Just a FYI: Telus in Canada is down as well. No emails since about noon EST today. Lovely Easter Monday. Vincent L Sync your Contacts/Calendar/Notes/Tasks wirelessly from your PC to BB - http://www.thinkpost.net

(#33 (permalink))

Raptor464 Offline BlackBerry OS Guru Posts: 2,028 Join Date: Aug 2008 Location: Northwest Indiana Model: 9xx0 OS: 5.0.0.3xx Carrier: American Telephone & Telegraph Company	04-13-2009, 05:11 PM I guess with all the 5.0 leaks, RIM wanted to show us who's boss! BlackBerry 9000: OS 5.0.0.314/348 hybrid BlackBerry 9530: OS 5.0.0.328 Dual Boot: Windows XP SP3 & Ubuntu 9.10 Karmic Koala Follow me on Twitter: http://twitter.com/Raptor464

(#34 (permalink))

jefwic Offline Thumbs Must Hurt Posts: 137 Join Date: Jul 2005 Model: 9530 Carrier: Bell	04-13-2009, 05:13 PM Back up on Bell in Calgary now.

(#35 (permalink))

Dubdub Offline

BBF Moderator

Posts: 8,368

Join Date: Nov 2005

Location: New Hampshire

Model: 9000

OS: 4.6

PIN: Ask

Carrier: ATT

04-13-2009, 05:41 PM

I am getting email now, 4 or 5 at the time, every couple of minutes. However, these are all what were deleted from my servers a couple hours or more. I went in and purposely deleted everything from my 5 email accounts (from the servers themselves) so I wouldn't get hit with it all on the BB. Apparently, RIM was pulling email, but it couldn't be delivered, so the issue must be with the carrier(s) and not RIM?

-->>Click here for FAQ answers to many BB Questions

-->>Click Here for Stinsonddog's Tip Site!

(#36 (permalink))

mdschomburg Offline Knows Where the Search Button Is Posts: 30 Join Date: Apr 2009 Location: Omaha, Nebraska Model: 8130 OS: 4.5.0.173 PIN: 31e1646a Carrier: alltel	04-13-2009, 05:44 PM Alltel having problems too. So I've only had my pearl one day, and thought I had horked something up. Is there a place to look to find out if "the network" is in trouble (assuming they will own up to it)?

(#37 (permalink))

Dubdub Offline BBF Moderator Posts: 8,368 Join Date: Nov 2005 Location: New Hampshire Model: 9000 OS: 4.6 PIN: Ask Carrier: ATT	04-13-2009, 05:47 PM This forum is a good spot to check. Check the sticky at the top of the forum for more info or this link: http://www.blackberryforums.com/netw...ling-list.html -->>Click here for FAQ answers to many BB Questions -->>Click Here for Stinsonddog's Tip Site!

(#38 (permalink))

StarBrite310 Offline New Member Posts: 11 Join Date: Jun 2007 Model: 8900 PIN: N/A Carrier: T-Mobile	04-13-2009, 05:51 PM T-Mobile has an outage too. I haven't received emails on my Blackberry since 10:00am PST this morning

(#39 (permalink))

StarBrite310 Offline New Member Posts: 11 Join Date: Jun 2007 Model: 8900 PIN: N/A Carrier: T-Mobile	04-13-2009, 05:54 PM Everything just came through now haha!

(#40 (permalink))

esskay Offline Knows Where the Search Button Is Posts: 19 Join Date: Sep 2007 Model: 8300 PIN: N/A Carrier: AT&T	04-13-2009, 06:01 PM AT&T / BIS back for me as of 1355 PT.

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