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Old 04-13-2009, 03:12 PM   #1 (permalink)
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Default April 13th AT&T RIM National Outage

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AT&T confirmed a Nationwide RIM Blackberry Email outage on April 13th at 10:00 am PDT.

Call AT&T and they will literally BS with you for an hour as they go down the list of idiotic options. Send yourself any email. Test your Internet Connection. Resend Service Books. Can we call you on another Phone, so you have two phones against your skull. I can't connect you with RIM unless I go down my checklist. Yada Yada Yada.

BTW DON'T delete your Email Service Books...

Good luck logging into BIS...

Let the BG know...so he can RANT against RIM and AT&T.

I just thought I was becoming unpopular, no email for 3 days.

Cheers
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Old 04-13-2009, 03:21 PM   #2 (permalink)
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Same here.

AT&T / Curve / Los Angeles area

Last BIS email I received (Yahoo) was 0848 PT 13 Apr
Haven't received any Gmail/BIS emails today 13 Apr

Sent email (Yahoo/BIS) from device successfully. Was able to retrieve via computer but doesn't show up on device.

BES working fine.

Did all usual things (hard reset, HRT, service books)

Last edited by esskay : 04-13-2009 at 03:22 PM.
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Old 04-13-2009, 03:21 PM   #3 (permalink)
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It's Verizon also. RIM must be updating again.
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Last edited by jpjr : 04-13-2009 at 03:23 PM.
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Old 04-13-2009, 03:22 PM   #4 (permalink)
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Quote:
Originally Posted by nyc_dude View Post
AT&T confirmed a Nationwide RIM Blackberry Email outage on April 13th at 10:00 am PDT.

Call AT&T and they will literally BS with you for an hour as they go down the list of idiotic options. Send yourself any email. Test your Internet Connection. Resend Service Books. Can we call you on another Phone, so you have two phones against your skull. I can't connect you with RIM unless I go down my checklist. Yada Yada Yada.

BTW DON'T delete your Email Service Books...

Good luck logging into BIS...

Let the BG know...so he can RANT against RIM and AT&T.

I just thought I was becoming unpopular, no email for 3 days.

Cheers
No emails for three days? I would implode. @blackberry address working just fine. Gmail is either not working or slow but I did receive Gmail at 9:20 am today. I'm on ATT in Nor Cal.
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Old 04-13-2009, 03:24 PM   #5 (permalink)
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Not down on VZW for me on the East Coast.
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Old 04-13-2009, 03:28 PM   #6 (permalink)
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No GMail on two different blackberries for the last couple of hours. New York City-- ATT.
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Old 04-13-2009, 03:31 PM   #7 (permalink)
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We haven't received 1 single notice about this to the mail lists and normally something like this, "National Outage" we'd been swamped with emails by now.
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Old 04-13-2009, 03:37 PM   #8 (permalink)
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Only bell.blackberry.net emails coming through all other emails down last couple hours. On Bell in Calgary.
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Old 04-13-2009, 03:38 PM   #9 (permalink)
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no gmail since 1pm EST VZW MI. BES running slow. resent service books and got the activation, but still no email
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Old 04-13-2009, 03:39 PM   #10 (permalink)
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Default VZW Email Outage - Atlanta 4/13/09

I haven't had any success with Email on the VZW network for hours. The "Email Settings" application will not initialize most of the time ("your device encountered a problem with this application's server"). OCCASIONALLY the email settings app will launch and I try to reenter one email account password to sort of force update it, and I get the same error message.

no way RIM is not having some sort of problem right now.

DJ
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Old 04-13-2009, 03:47 PM   #11 (permalink)
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My att.blackberry.net address is working. My AOL and GMail addresses are not working. Can't sign on to the web site to do any maintenance.

Last edited by AllanRosen : 04-13-2009 at 03:48 PM.
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Old 04-13-2009, 03:48 PM   #12 (permalink)
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NO mail here since 12:52 Central time, Birmingham, AL on BIS
AT&T

My Tmobile account is up and good.
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Old 04-13-2009, 03:50 PM   #13 (permalink)
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No BIS e-mail on my T-Mobile since around 1 p.m. EDT. Resent service books, got activation e-mails, etc., but no mail coming through.
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Old 04-13-2009, 03:57 PM   #14 (permalink)
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looks like the service is down for me as well. tried to access the BIS from my-tmo...instead there's a blank white page every time i reload.

got a few gmails in my outlook and wondered y they didn't appear on the phone...

what was the ETA on this outage ?
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Old 04-13-2009, 04:02 PM   #15 (permalink)
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Down in NH-MA as well. Last inbound at 1:00 PM EDT. The att.blackberry.net appears to work as I sent a test message, but nothing inbound.
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Old 04-13-2009, 04:03 PM   #16 (permalink)
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rogers 1pm PDT, no go on BIS. My BES seems to be fine though. Western Canada.
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Old 04-13-2009, 04:04 PM   #17 (permalink)
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I went down around 10a PDT. Same as everybody else, tried to resend service books to no avail.
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Old 04-13-2009, 04:16 PM   #18 (permalink)
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no emails and cannot log in to bis


vzw in central va
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Old 04-13-2009, 04:17 PM   #19 (permalink)
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Default No BIS/BES in Denver/Boulder

I did not receive an e-mail all day, until about 10 min ago, I was flooded. Now it is not working again..
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Old 04-13-2009, 04:21 PM   #20 (permalink)
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Just received some backlogged messages, 1:20p PDT. Keeping fingers crossed!
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