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Old 04-26-2009, 02:58 PM   #1 (permalink)
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I can't connect to EDGE. I'm stuck on GSM. If I connect over Wi-Fi, I'm fine. I've also got another T-Mobile BlackBerry (8320) and it's stuck on GSM also. It won't connect to EDGE either, but UMA is working fine for it like it is for my 8900. I'm in Orlando, FL if that helps.
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Old 04-26-2009, 03:18 PM   #2 (permalink)
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Wirelessly posted

You should give them a call then and find out.
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Old 04-26-2009, 04:26 PM   #3 (permalink)
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I am in the same boat. T-Mobile Curve 8900. Mine shows EDGE, but none of the data services work. UMA seems to work fine, though. I am in Georgia.
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Old 04-27-2009, 02:28 PM   #4 (permalink)
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i am in So Cal and i currently am switching between "edge" and "uma" and sometimes "UMA"

lost "EDGE" about an hour ago
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Old 04-27-2009, 02:47 PM   #5 (permalink)
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I got EDGE back because it was a tower problem. But now I have "edge" and I have "uma." This started around 3 PM EST.
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Old 04-27-2009, 02:59 PM   #6 (permalink)
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Mine has been happening since yesterday and is still going on. I am online with a T-Mobile rep right now. Mine still has uppercase EDGE. Seems like it is just the BlackBerry services, though. I can still connect to apps that use TCP data, and the T-Mobile browser works fine. But I can't use BlackBerry Messenger, email or the browsers (Internet or BES BlackBerry browser) unless I turn on Wi-Fi.
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Old 04-27-2009, 03:02 PM   #7 (permalink)
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This is what I got from the rep I was working with:

MARKET/SERVICE IMPACTS TO: Global / Blackberry

CAUSE: n/a

RESOLUTION:
1.) Ticket # 958147 is open for this issue.
2.) No examples are needed.

-EMS 4/27/09 3:43 PM EST
.................................................. .................................................. .................................................. ..................................................
ETR: None
.................................................. .................................................. .................................................. ..................................................
ACTION STEPS: Please do not call or transfer to Technical Support, advise the customer our engineering department is working on a resolution.
.................................................. .................................................. .......................................
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Old 04-27-2009, 03:57 PM   #8 (permalink)
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I'm getting EDGE and UMA working again.
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Old 04-29-2009, 12:03 PM   #9 (permalink)
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Cool BES TMO Out in So Cal this AM?

Lost functionality around 7:45? UMA or EDGE status connected.
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Old 04-29-2009, 12:10 PM   #10 (permalink)
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Have you tried pilling the battery and resetting the BB?
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