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Avernar Offline
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Posts: 12
Join Date: Mar 2006
Model: 8310
Carrier: Rogers
Default Rogers BIS Outage? - 05-09-2009, 09:07 PM

I can't get a data connection through BIS over wireless. The diagnostic screen gives me:

BlackBerry Registration: Yes
Connected to BlackBerry: Yes
BlackBerry PIN-PIN: No

Anything that uses BIS doesn't work. Neither does PIN messaging. I can do DNS lookups and pings through the APN however. When I'm at home and connected through WiFi everything is fine. The diagnostics work perfectly and I have data and PIN messaging.

I've tried pulling the battery and resending the service books but neither helped.
   
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  (#2 (permalink)) Old
aiharkness Online
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Posts: 5,460
Join Date: Jul 2005
Location: Florida Panhandle
Model: 8820
OS: 4.5.0.139
Carrier: T-Mobile US (BIS)
Default 05-10-2009, 06:27 AM

Wirelessly posted (8820)

How is it now? I would guess dat outage over wireless, but no idea.


- Ira
   
  (#3 (permalink)) Old
Avernar Offline
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Posts: 12
Join Date: Mar 2006
Model: 8310
Carrier: Rogers
Default 05-10-2009, 10:41 AM

Still down. I'm going to try to get through to Rogers today. Don't look forward to the long hold time again.
   
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