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  (#1 (permalink)) Old
trella1 Offline
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Default 1-June-2009 RIM Blackberry BIS outage - 06-01-2009, 04:41 PM

Is anybody having connectivity issues right now. I am in northern IN. I am trying to resend my service books and receiving the message "Your device encountered a problem with this applications server". I have full 1XEV. I have done a battery pull just in case, as well as disabled and enabled my connections...

Just contacted VZW and they say RIM is having issues and to try re-sending in an hour or so. FWIW.

Last edited by trella1 : 06-01-2009 at 04:59 PM. Reason: update
   
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  (#2 (permalink)) Old
bolthead Offline
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Default 06-01-2009, 04:58 PM

In Tampa Bay, FL on T-Mobile I haven't been able to get e-mail on 8900 for about an hour, I sent myself a message from BB and I never got it on my laptop
   
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  (#3 (permalink)) Old
JSanders Offline
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Default 06-01-2009, 05:00 PM

Both of you, with your device powered on, remove the battery a few seconds, replace the battery and reboot.

Again.
   
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  (#4 (permalink)) Old
whsbuss Offline
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Default 06-01-2009, 05:02 PM

Same here on AT&T w/Bold. About an hour with no email.
   
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bolthead Offline
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Default 06-01-2009, 05:06 PM

Quote:
Originally Posted by JSanders View Post
Both of you, with your device powered on, remove the battery a few seconds, replace the battery and reboot.

Again.
Yes I did that 2X just to be sure me thinks this is a RIM issue
   
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  (#6 (permalink)) Old
coastieboy00 Offline
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Default 06-01-2009, 05:10 PM

Quote:
Originally Posted by bolthead View Post
Yes I did that 2X just to be sure me thinks this is a RIM issue
I'm having the exact same issue.


Working at the place Where Dreams Come True and my BlackBerry Addiction is made stronger.
BlackBerry Curve 8900 with T-Mobile, PIN: 24AE9FC0
   
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  (#7 (permalink)) Old
RobbTC Offline
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Default 06-01-2009, 05:12 PM

Valued Customer,

This e-mail is to inform you of a network problem that MAY affect your Mobile Service.

Trouble Ticket Number: TT000010689570
Severity: 2-Medium
Description of Issue: Degradation of RIM Blackberry BIS service.
Location of Issue: All Regions; All Markets and surrounding areas
Start Time: Jun 01 2009 12:20 PM PDT
Symptoms you MAY experience: RIM BlackBerry BIS customers may be unable to send/receive messages.
Estimated time of repair: Unknown
   
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coastieboy00 Offline
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Default 06-01-2009, 05:16 PM

Quote:
Originally Posted by RobbTC View Post
Valued Customer,

This e-mail is to inform you of a network problem that MAY affect your Mobile Service.

Trouble Ticket Number: TT000010689570
Severity: 2-Medium
Description of Issue: Degradation of RIM Blackberry BIS service.
Location of Issue: All Regions; All Markets and surrounding areas
Start Time: Jun 01 2009 12:20 PM PDT
Symptoms you MAY experience: RIM BlackBerry BIS customers may be unable to send/receive messages.
Estimated time of repair: Unknown
Thanks for the information! Guess we know it is not device related.


Working at the place Where Dreams Come True and my BlackBerry Addiction is made stronger.
BlackBerry Curve 8900 with T-Mobile, PIN: 24AE9FC0
   
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RobbTC Offline
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Default 06-01-2009, 05:18 PM

Quote:
Originally Posted by coastieboy00 View Post
Thanks for the information! Guess we know it is not device related.

Or carrier, looks like it is all carriers since its at RIM.
   
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bolthead Offline
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Default 06-01-2009, 05:29 PM

Dang I just got bombed, 17 messages all at once LOL
   
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  (#12 (permalink)) Old
Raptor464 Offline
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Default 06-01-2009, 05:44 PM

I'm still in the dark. I haven't received any emails in the last few hours. Must be a RIM issue with BIS.

EDIT: They are coming in now...


BlackBerry 9000: OS 5.0.0.314/348 hybrid
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  (#13 (permalink)) Old
coastieboy00 Offline
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Default 06-01-2009, 05:54 PM

Still out here in Orlando on T-Mobile.


Working at the place Where Dreams Come True and my BlackBerry Addiction is made stronger.
BlackBerry Curve 8900 with T-Mobile, PIN: 24AE9FC0
   
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  (#14 (permalink)) Old
Demaskus Offline
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Default 06-01-2009, 06:36 PM

I'm in central Texas, no web access with the Browser or Opera Mini, yahoo! Messenger is spotty. Not happy about this.
   
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  (#15 (permalink)) Old
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Default 06-01-2009, 06:37 PM

in california, still facing issue. customers have reported similar issue from different parts of the country. carriers - verizon, att
   
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russell5 Offline
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Default 06-01-2009, 06:57 PM

Boston mass was out. Then got a bunch of emails.
Now not getting any again

ATT

PS just updated my os to a beta version and i thought it was that. lol

Last edited by russell5 : 06-01-2009 at 07:02 PM.
   
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  (#17 (permalink)) Old
Richb Offline
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Default Still down here: N. Calif. at 3:55PM PDT - 06-01-2009, 06:58 PM

I can receive mail addressed to [email address] but none of the others.
Have not received the service books that I tried to send to myself.
Give away is the 2 minutes it takes to login to the blackberry site to allow the service books to be sent.
   
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  (#18 (permalink)) Old
skidaddy Offline
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Default 06-01-2009, 06:03 PM

Still down in Nashville - Verizon
   
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  (#19 (permalink)) Old
davistld01 Offline
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Default 06-01-2009, 06:04 PM

Springfield, MO is out too.

I finally got my new work email to work on my BlackBerry...and when I tried to send the service books, a pop-up said the books could not be sent. I tried to access my browser...and it wouldn't load.

I then called AT&T...and they told me the problem was RIM and not AT&T...that BIS was basically down for a few hours!!

I'm bummed...
   
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J86 Offline
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Default 06-01-2009, 06:09 PM

Still out here in Cincinnati on Verizon. I get an error message when trying to resend service books from my BB or threw the BIS site.
Data seems to be slow as well (internet). I have just been using the Gmail app for now so I still have access to my e-mail .
   
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  (#21 (permalink)) Old
koleary19067 Offline
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Default 06-01-2009, 06:13 PM

Still out in PA.


STORM (9530)
   
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  (#22 (permalink)) Old
mikadad Offline
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Default 06-01-2009, 06:13 PM

No emails for some time now in San Diego on ATT. after 2 battery pulls now too.


~Michael
9000/BOLD
   
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  (#23 (permalink)) Old
Jase88 Offline
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Default 06-01-2009, 06:14 PM

Up and down here on Bell in Waterloo, Ontario.
   
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  (#24 (permalink)) Old
Raptor464 Offline
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Default 06-01-2009, 06:15 PM

I am not having any problems with my @att.blackberry.net address, but all other addresses are extremely delayed.


BlackBerry 9000: OS 5.0.0.314/348 hybrid
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  (#25 (permalink)) Old
skidaddy Offline
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Default 06-01-2009, 06:31 PM

Appears back up in Nashville - Browser is smokin, probably since most others are still down.
   
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  (#26 (permalink)) Old
Demaskus Offline
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Default 06-01-2009, 06:49 PM

Appears to be back up in central Texas, got a smokin connection.
   
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  (#27 (permalink)) Old
koleary19067 Offline
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Default 06-01-2009, 06:57 PM

up in PA


STORM (9530)
   
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  (#28 (permalink)) Old
chevyg Offline
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Default 06-01-2009, 08:17 PM

Just got back up and running, Im on Sprint. BB Curve
I called in and was told.
Sprint Nationwide outage for BlackBerry smart phones only


Pin# 30926926
   
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  (#29 (permalink)) Old
scaevola Offline
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Default 06-02-2009, 01:00 PM

Had the same issue for like 5pm ~ 10pm(ish) EST in DC/VA area as well.(yesterday)


Love the 9000!! It's everything I wanted (minus enough ON BOARD memory)!!
   
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