BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-05-2009, 01:56 AM   #1 (permalink)
New Member
 
Join Date: Mar 2009
Model: 8330
PIN: N/A
Carrier: AT&T
Posts: 14
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default AT&T Outage

Please Login to Remove!

Seattle, WA, has had data outage since Friday morning (3rd July)

Called Business Enterprise support and they said there was a data outage and it would be back up 2:45am Saturday (after asking what 'the time was where you are' -- meaning they haven't trained the phone ops in India how to calculate time zones).

That time has come and gone, still no data in WA. No announcement on their sites or forums either.

I have called back half a dozen times and found out they close my ticket as 'resolved' even though the data isn't back up yet. Maybe their ops get commission for closing tickets.

Now they said voice is down in parts of WA, but that's working fine. They called Advanced Network Services while I was on hold, and I got the response in broken english. They refused to put my call through to them as I could explain and understand the situation better.

AT&T don't seem to be very good at reporting the true status of outages. Many other telecomms and cable companys display status in real time on their websites. Hiding outages from paying customers is a bit lame.
Offline  
Old 07-05-2009, 07:01 AM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,912
Post Thanks: 59
Thanked 241 Times in 180 Posts
Default

Wirelessly posted (9530; (I'm mobile) MF231; 35h)

Just spoke to a friend in Seattle proper, with no indication of any data outage there. Perhaps yours is a local tower issue? Believe me, were all Settle without data you would read it here, certainly if it had been down for more than 48 hours.



I don't know any of the four major US carriers who report data outages in real time. Perhaps you can post a link?

Last edited by JSanders : 07-05-2009 at 07:04 AM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

50K OHM Linear Taper Rotary Potentiometer Panel pot B50 K 50 K Ohm Two Pieces
$3.5
50K OHM Linear Taper Rotary Potentiometer Panel pot B50 K  50 K Ohm  Two Pieces pictureBOURNS 3299 501 TRIMPOT TRIMMER POTENTIOMETER 500 OHMS 1/2W NEW 5 Pieces
$4.49
BOURNS 3299 501 TRIMPOT TRIMMER POTENTIOMETER 500 OHMS 1/2W NEW  5 Pieces picture20pcs 10K Ohm B10K 3 Pin Knurled Shaft Linear Rotary Taper Potentiometer
$4.6
20pcs 10K Ohm B10K 3 Pin Knurled Shaft Linear Rotary Taper Potentiometer pictureH1 50 Pcs 103 10K ohm 3296W Trim Pot Trimmer Potentiometer 25 Turn
$4.83
H1 50 Pcs 103 10K ohm 3296W Trim Pot Trimmer Potentiometer 25 Turn pictureH1 5 Pcs 100K Ohm Trimpot Trimmer Pot Variable Resistor Potentiometer
$1.35
H1 5 Pcs 100K Ohm Trimpot Trimmer Pot Variable Resistor Potentiometer picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.