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Old 09-03-2009, 12:23 PM   #21 (permalink)
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ok. But I am really telling you it's not a RIM service outage problem in your area.
And that is what this thread is about.
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Old 09-03-2009, 12:38 PM   #22 (permalink)
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ok. But I am really telling you it's not a RIM service outage problem in your area.
And that is what this thread is about.
I understand. And for the record, RIM said there WAS an outage in my area. I talked directly to them on this. So unless I and the TMo rep didnt hear right, we had a data outage in our area here in the Wichita, KS area!
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Old 09-03-2009, 12:46 PM   #23 (permalink)
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Wow, for two days in Wichita KS only?

See the RIM servers are not located in specific areas like that, and normally an outage with RIM actually involves a much more widespread area and multiple carriers.

But if you got a ticket number...
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Old 09-03-2009, 12:49 PM   #24 (permalink)
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Wow, for two days in Wichita KS only?

See the RIM servers are not located in specific areas like that, and normally an outage with RIM actually involves a much more widespread area and multiple carriers.

But if you got a ticket number...
I never said that it is just specific to here in Wichita,KS, but within my situation (hence the title of the thread). Some folks said SE US, I am in the midwest, so anything is possible - that's what I am saying! At any rate, it will get figured out one way or the other, the outage issues that is. Hopefully it won't be nothing like the blackout a couple of years or so ago (forget the actual dates but up until that point RIM had a good track record with their end user base. I think it had to do with google and new version of BIS or something).
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Old 09-03-2009, 12:57 PM   #25 (permalink)
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I hate to keep bursting your bubble, but yes, you did say RIM said it was data outage in your area.

No one else is reporting it but you. More than one person would know and be screaming at the TOP of their lungs by now, after two days. Really.
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Old 09-03-2009, 02:13 PM   #26 (permalink)
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Ok, I have been reading the threads on this and I am not sure where you get your info on the outages if your not a direct employee of RIM
cmccoy... I am not doubting you, it's very possible.

But, I have been through and am familiar with many RIM outages. I just am.
If this were very widespread you would see dozens of posts in this thread of people updating and verifying the outage and their status (see similar cases below).

So, the outage you are experiencing is very localized, maybe only to you and people in the DOJ. I can assure you that if it was even particular to Atlanta only, it would be posted here. I've already asked three friends in ATL and all of them are up.

1-June-2009 RIM Blackberry BIS outage
April 13th AT&T RIM National Outage
BB PIN and Messenger outage 12 Feb
BIS 2.5 UPGRADE - RIM scheduled maintenance June 28
RIM Data Outage 02/02/09
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Old 09-03-2009, 02:21 PM   #27 (permalink)
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I hate to keep bursting your bubble, but yes, you did say RIM said it was data outage in your area.

No one else is reporting it but you. More than one person would know and be screaming at the TOP of their lungs by now, after two days. Really.
I guess you know all and best, even though others below/above in the thread and RIM themselves have told me directly that they are also having sporadic issues as well. You know it could be possible that there is an issue out there. But if you and your friends say there is not, then I guess I feel good about it. Now if I could just get my blackberry to work, hmmm.
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Old 09-03-2009, 02:31 PM   #28 (permalink)
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I guess you know all and best, even though others below/above in the thread and RIM themselves have told me directly that they are also having sporadic issues as well. You know it could be possible that there is an issue out there. But if you and your friends say there is not, then I guess I feel good about it. Now if I could just get my blackberry to work, hmmm.
Oh don't be a smart alek. I don't think I know all and best. I think what I am doing is explaining what is normal during a normal outage and letting the user decide.

In your case, on your Storm on Tmobile, I do think I know what is happening, I've seen it way too often, also. It's your decision to listen or not.

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Old 09-03-2009, 02:47 PM   #29 (permalink)
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Oh don't be a smart alek. I don't think I know all and best. I think what I am doing is explaining what is normal during a normal outage and letting the user decide.

In your case, on your Storm on Tmobile, I do think I know what is happening, I've seen it way too often, also. It's your decision to listen or not.
I could repeatedly respond to this thread with my replies, but the bottom line is I listened, tried your fix and it is still occuring. So I can be an idiot and keep doing your things 4 or 5 times or concede that maybe something else is going on since I cannot hold a data connection for longer than 15 to 30 seconds.

As for my stance, I never doubted your help. But when RIM tells me they know there is an issue in MY AREA, then there is a problem. It may not have dawned on folks, but I have a Storm on T-Mobile - maybe it is device specific. The Storm was not made to run on T-Mobile directly.

In the past I had issues with the Bold and Service Books as well. JS posts fixed the bold, but the Storm, it did not.

As for my decision to listen or not, I listened to you, did what you asked and it did not work. What would you do if you were me at this point? Let me hear you talk again so I can listen!
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Old 09-03-2009, 02:59 PM   #30 (permalink)
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My work is finished here.

Keep waiting on Tmobile to fix their problem.

Two days so far, and you're the only one out reporting it.

Good luck.
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Old 09-03-2009, 03:02 PM   #31 (permalink)
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**posts moved to their own thread**
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Old 09-03-2009, 03:02 PM   #32 (permalink)
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My work is finished here.

Keep waiting on Tmobile to fix their problem.

Two days so far, and you're the only one out reporting it.

Good luck.
Wow! Much respect!

For others reading this post, when you have problems, keep them to yourself. There are many other boards out there that can be of "help" and "assistance". Good luck to you!
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Last edited by DaBlackberryBoy : 09-03-2009 at 03:17 PM.
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